Administration Guide
Local Navigation
- Overview: BlackBerry Enterprise Server
- Log in to the BlackBerry Administration Service for the first time
- Creating administrator accounts
- Using an IT policy to manage BlackBerry Enterprise Solution security
- Configuring security options
- Configuring the BlackBerry Enterprise Server environment
- Configuring user accounts
- Assigning BlackBerry devices to users
- Configuring BlackBerry Enterprise Server high availability
- Configuring high availability for BlackBerry Enterprise Server components
- Configuring BlackBerry Configuration Database high availability
- Sending software and BlackBerry Java Applications to BlackBerry devices
- Alternative methods for installing BlackBerry Java Applications on BlackBerry devices
- Configuring how users access enterprise applications and web content
- Setting up the messaging environment
- Configuring BlackBerry devices to enroll certificates over the wireless network
- Making the BlackBerry Web Desktop Manager available to users
- Configuring the BlackBerry Web Desktop Manager
- Creating and configuring Wi-Fi profiles and VPN profiles
- Configuring encryption and authentication methods for Wi-Fi enabled BlackBerry devices
- Configuring software tokens for BlackBerry devices
- Changing the security settings of the BlackBerry Administration Service and BlackBerry Web Desktop Manager
- Protecting and redistributing devices
- Managing administrator accounts
- Managing groups and user accounts
- Managing the delivery of BlackBerry Java Applications, BlackBerry Device Software, and device settings to BlackBerry devices
- Managing how users access enterprise applications and web content
- Managing organizer data synchronization
- Managing your organization's messaging environment and attachment support
- Managing calendars
- Managing instant messaging
- Managing a BlackBerry Domain
- Restarting BlackBerry Enterprise Server components
- Using the BlackBerry Enterprise Trait Tool
- BlackBerry Enterprise Trait Tool traits
- Permit the BlackBerry Messaging Agent to write statistics to Microsoft Exchange mailboxes
- Managing BlackBerry CAL keys
- Configuring the BlackBerry Mail Store Service instance that updates the contact list
- Configuring a Hosted BlackBerry services environment
-
Configuring the BlackBerry Enterprise Server to use LDAP to retrieve email addresses and organizer data
- Configure the BlackBerry Enterprise Server to connect to Microsoft Active Directory
- Configure the BlackBerry Enterprise Server to retrieve email addresses and organizer data using LDAP
- Prevent the BlackBerry Enterprise Server from retrieving contact information for specific users
- Restrict the location in Microsoft Active Directory that the BlackBerry Enterprise Server can retrieve email addresses and organizer data from
- Configuring BlackBerry Policy Service throttling
- View the current settings for BlackBerry Policy Service throttling
- Configuring BlackBerry Policy Service throttling for IT policies and service books
- Configuring BlackBerry Policy Service throttling for PIN encryption keys
- Configuring BlackBerry Policy Service throttling for application polling
- Delete a BlackBerry Policy Service throttling setting
- Change the port number that BlackBerry Enterprise Server components use to connect to the BlackBerry Configuration Database
- Change the port number that the syslog tools use to monitor BlackBerry Enterprise Server events
- BlackBerry Controller and BlackBerry Enterprise Server Component Monitoring
- BlackBerry Enterprise Server log files
- BlackBerry Enterprise Solution connection types and port numbers
- Troubleshooting
- Glossary
- Provide feedback
- Legal notice
Using the BlackBerry Enterprise Trait Tool
The BlackBerry® Enterprise Trait Tool is a stand-alone command line tool that you can use to configure specific BlackBerry® Enterprise Server traits. You can configure most BlackBerry Enterprise Server settings using the BlackBerry Administration Service, but you must use the BlackBerry Enterprise Trait Tool to configure specific settings that are not available in the BlackBerry Administration Service.
The BlackBerry Enterprise Trait Tool file is located in the installation files for the BlackBerry Enterprise Server and is named TraitTool.exe. You must launch the TraitTool.exe file using a Windows® command prompt.
Use the BlackBerry Enterprise Trait Tool
- Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance.
- Extract the contents to a folder on the computer.
- At the command prompt, navigate to <extracted_folder>\tools.
- Perform one of the following actions:
Task
Steps
Display the current version of the trait tool and a summary of valid commands.
Type traittool.
Display all possible traits, the expected data types, and any value restrictions.
Type traittool -show.
Display a list of traits that were configured in the BlackBerry® Domain.
Type traittool {*} -list.
Configure the value of a trait in the BlackBerry Domain specified.
Type traittool {*} -trait <trait name> -set <value>.
Erase the value of a trait.
Type traittool {*} -trait <trait name> -erase.
Replace the braces and asterisk {*} with one or more of the following command line options:
- -global to specify all BlackBerry Enterprise Server instances in the BlackBerry Domain
- -agent <agent id> to specify the ID for the BlackBerry Messaging Agent
- -group <groups_name> to specify a group of BlackBerry device users
- -host <host_name> to specify a pair of high availability BlackBerry Enterprise Server instances
- -user <smtp_address> to specify one user
- -server <server_name> to specify a BlackBerry Enterprise Server instance
- -basserver <name> to specify the computer that hosts the BlackBerry Administration Service
- Press ENTER.
- Restart the BlackBerry Enterprise Server component that is associated with the trait that you configured.