Administration Guide

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Mapping contact information fields for synchronization and contact lookups

You can map contact information fields from the email applications on users' computers to the contact list fields on the BlackBerry® devices. The information in the fields in the email applications synchronizes to the fields on the BlackBerry devices. You can create the following types of field mappings on the BlackBerry® Enterprise Server:

  • global field mappings: apply to all user accounts in a BlackBerry Domain
  • user field mappings: apply to specific user accounts

You can map up to four fields that users define in the contact information on their computers to their BlackBerry devices. When users request a remote contact lookup from the contact list, the fields that you configure display on BlackBerry devices.

Map a contact information field in an email application to contact list fields on BlackBerry devices

  1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Synchronization.
  2. Click Edit component.
  3. On the Mappings for organizer data synchronization tab, for each type of organizer data, select the option in the drop-down lists that you want to map the information to on BlackBerry devices.
  4. Click Save all.
After you finish: To return the organizer data to the default settings, edit each mapping version by selecting the Edit icon, select Reset to default and select Save all after modifying each mapping version.
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Map a contact list field in an email application to a contact list field on a BlackBerry device

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Mappings for organizer data synchronization tab, in the Mappings for organizer data synchronization section, select the Turned on option.
  8. In the appropriate drop-down lists, select the fields on the BlackBerry device that you want to map the information to.
  9. Click Continue to user information edit.
  10. Click Save all.
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Map a contact information field in an email application to contact list fields on BlackBerry devices

You can map up to four contact list fields that users define in an email application to BlackBerry® devices.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand Blackerry Solution topology > BlackBerry Domain > Component view.
  2. Click Synchronization.
  3. Click Edit component.
  4. On the Mappings for organizer data synchronization tab, in the Other mappings section, select each User defined string contact list field that you want to map to BlackBerry devices.
  5. Click Save all.
After you finish: To return the organizer data to the default settings, edit each mapping version by selecting the Edit icon, select Reset to default and select Save all after modifying each mapping version.
Back To Top

Map a contact list field in an email application to a contact list field on a BlackBerry device

You can map up to four contact list fields that users define in an email application to a BlackBerry® device.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Mappings for organizer data synchronization tab, in the Mappings for organizer data synchronization section, select the Turned on option.
  8. In the Other mappings section, in each User defined string drop-down list, select the contact field that you want to map to the BlackBerry device.
  9. Click Continue to user information edit.
  10. Click Save all.
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