Administration Guide

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Managing signatures and disclaimers in email messages

Add a signature to email messages that a user sends from a BlackBerry device

To enforce a signature format policy in your organization, you can add a standard signature to the email messages that users send from their BlackBerry® devices.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the name of the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Email tab, in the Mail options section, in the Auto signature field, type the signature that you want to appear in the email messages that the user sends from the BlackBerry device.
  8. Click Continue to user information edit.
  9. Click Save all.
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Add a disclaimer to email messages that users send from BlackBerry devices

You can add a disclaimer to email messages that users send from their BlackBerry® devices. Users cannot change the disclaimers that you define.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Messaging options section, perform one of the following actions:
    • To add a disclaimer before the body of the message, in the Prepended disclaimer text field, type the disclaimer.
    • To add a disclaimer after the user signature, in the Appended disclaimer text field, type the disclaimer.
  5. Repeat steps 2 to 4 for each instance that you want to create a disclaimer for.
  6. Click Save all.
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Add a disclaimer to email messages that a user sends from a BlackBerry device

You can add a disclaimer to all email messages that are sent by a user that is different from the disclaimer that you added for all users on a BlackBerry® Enterprise Server. A user cannot change the disclaimer that you define.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for the user account.
  4. In the search results, click the name of the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Email tab, in the Mail options section, perform one of the following actions:
    • To add a disclaimer before the body of the message, in the Prepended disclaimer text field, type the disclaimer.
    • To add a disclaimer after the user signature, in the Appended disclaimer text field, type the disclaimer.
  8. Click Continue to user information edit.
  9. Click Save all.
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Specify conflict rules for disclaimers

If you associate multiple disclaimers with a user account, you can specify conflict rules for the disclaimer to define the order in which the BlackBerry® Enterprise Server applies the disclaimers. For example, you can configure the BlackBerry Enterprise Server to display the user disclaimer first in the email message, followed by the BlackBerry Enterprise Server disclaimer.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Messaging options section, perform one of the following actions:
    • To specify the conflict rules for disclaimers that appear before the body of a message, in the Messaging options section, in the Prepended disclaimer conflict rule drop-down list, click a conflict rule.
    • To specify the conflict rules for disclaimers that appear after the user signature, in the Messaging options section, in the Appended disclaimer conflict rule drop-down list, click a conflict rule.
  5. Click Save all.
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Turn off disclaimers for email messages

  1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Messaging options section, perform any of the following actions:
    • To turn off disclaimers that appear before the body of the message, in the Prepended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text.
    • To turn off disclaimers that appear after the user signature, in the Appended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text.
  5. Click Save all.
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