Administration Guide

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Managing the default distribution settings for jobs

When you create a software configuration and assign it to user accounts, change a software configuration that you assigned to user accounts, or assign or change an IT policy, the BlackBerry® Administration Service creates jobs to deliver the resulting objects or settings to BlackBerry devices. You can change the default settings that control how the BlackBerry Administration Service creates jobs and delivers job tasks to BlackBerry devices. You can also change the default settings that the BlackBerry Administration Service uses to deliver IT policies, BlackBerry Java® Applications, BlackBerry® Device Software, and standard application settings to BlackBerry devices.

Change default settings for a job schedule

When you create a software configuration and assign it to user accounts, when you change a software configuration that you assigned to user accounts, or assign or change an IT policy, the BlackBerry® Administration Service creates jobs to deliver the resulting objects or settings to BlackBerry devices. A job consists of multiple tasks. Each task delivers a specific object or setting to a BlackBerry device, for example, upgrading BlackBerry® Device Software, installing or removing a BlackBerry Java® Application, or sending updated IT policy settings or application settings.

You can change the default settings for a job to control how the BlackBerry Administration Service processes jobs. If you change the default settings for a job, your organization's environment might experience a performance impact.

  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Specify job schedule settings.
  3. Click Edit job schedule settings.
  4. In the Default delay for each job section, in the Default delay field, type the number of minutes that the BlackBerry Administration Service waits before it creates and processes a job. The default value is 15 minutes.
  5. In the General section, in the Mark job as failed field, type the number of days that the BlackBerry Administration Service waits before it defines a job that was not delivered to BlackBerry devices as failed. The default value is 30 days.
  6. In the Purge jobs field, type the number of days that the BlackBerry Administration Service waits before it deletes a failed job or a completed job. The default value is 7 days.
  7. Click Save all.
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Change how IT policies are sent to BlackBerry devices

You can change the settings that the BlackBerry® Administration Service uses to send all IT policy settings and updates to BlackBerry devices. If you change the default settings for IT policy distribution, your organization's environment might experience a performance impact.
  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Specify IT policy distribution settings.
  3. Click Edit distribution settings.
  4. Perform any of the following tasks:

    Task

    Steps

    Change the default recurrence day for sending IT policy updates.

    1. Click the Edit icon for the default recurrence day.
    2. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    3. In the Start time drop-down list, click the appropriate option. If necessary, set the start time and end time.
    4. Click the Update icon.

    By default, the recurrence day is Every day and the start time is All day.

    Add a new recurrence day for sending IT policy updates.

    If you want to add more than one recurrence day for sending IT policy updates, the schedules for the separate recurrence days cannot overlap.

    1. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    2. In the Start time drop-down list, click the appropriate option. If necessary, set the start time and end time.
    3. Click the Add icon.
  5. On the System throttling tab, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of tasks that you want the BlackBerry® Enterprise Server to process at the same time. The default value is 1000.
  6. On the Job throttling tab, to turn on throttling for all IT policy tasks in jobs, select Enabled to reduce load on system.
  7. If necessary, in the Default throttling for all IT policy tasks in each job in a time window section, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of IT policy tasks that you want the BlackBerry Enterprise Server to process at the same time. The default value is 25.
  8. If necessary, in the Total number of tasks per time window per BlackBerry Administration Service instance field, type the total number of IT policy tasks that you want the BlackBerry Enterprise Server to process during each processing interval. The default value is 150.
  9. Click Save all.
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Change how to install, update, or remove BlackBerry Java Applications

You can change the settings that the BlackBerry® Administration Service uses to install and update BlackBerry® Java® Applications on BlackBerry devices, and remove BlackBerry Java Applications on BlackBerry devices. If you change the default application distribution settings, your organization's environment might experience a performance impact.
  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Specify application distribution settings.
  3. Click Edit distribution settings.
  4. Perform any of the following tasks:

    Task

    Steps

    Change the default recurrence day for installing, upgrading, or removing BlackBerry Java Applications.

    1. Click the Edit icon for the default recurrence day.
    2. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    3. In the Start time drop-down list, click the appropriate option. If necessary, change the start time and end time.
    4. Click the Update icon.

    By default, the recurrence day is Every day and the start time is All day.

    Add a new recurrence day for installing, upgrading, or removing BlackBerry Java Applications.

    If you want to add more than one recurrence day, the schedules for the separate recurrence days cannot overlap.

    1. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    2. In the Start time drop-down list, click the appropriate option. If necessary, change the start time and end time.
    3. Click the Add icon.
  5. On the System throttling tab, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of tasks that you want the BlackBerry® Enterprise Server to process at the same time. The default value is 1000.
  6. On the Job throttling tab, to turn on throttling for all application tasks in jobs, select Enabled to reduce load on system.
  7. If necessary, in the Default throttling for all application tasks in each job in a time window section, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of application tasks that you want the BlackBerry Enterprise Server to process simultaneously. The default value is 25.
  8. If necessary, in the Total number of tasks per time window per BlackBerry Administration Service instance field, type the total number of application tasks that you want the BlackBerry Enterprise Server to process during each processing interval. The default value is 150.
  9. Click Save all.
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Change how to install or update the BlackBerry Device Software

You can change the settings that the BlackBerry® Administration Service uses to install or upgrade the BlackBerry® Device Software on BlackBerry devices. If you change the default distribution settings for the BlackBerry Device Software, your organization's environment might experience a performance impact.
  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Specify BlackBerry Device Software distribution settings.
  3. Click Edit distribution settings.
  4. Perform any of the following tasks:

    Task

    Steps

    Change the recurrence day for installing, updating, or removing the BlackBerry Device Software.

    1. Click the Edit icon for the recurrence day.
    2. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    3. In the Start time drop-down list, click the appropriate option. If necessary, change the start time and end time.
    4. Click the Update icon.

    By default, the recurrence day is Every day and the start time is All day.

    Add a recurrence day for installing, updating, or removing the BlackBerry Device Software.

    To add more than one recurrence day, the schedules for the separate recurrence days cannot overlap.

    1. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, select the recurrence days.
    2. In the Start time drop-down list, click the appropriate option. If necessary, change the start time and end time.
    3. Click the Add icon.
  5. On the System throttling tab, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of BlackBerry Device Software tasks that you want the BlackBerry Enterprise Server to process at the same time. The default value is 1000.
  6. On the Job throttling tab, to turn on throttling for all BlackBerry Device Software tasks in jobs, select Enabled to reduce load on system.
  7. If necessary, in the Default throttling for all BlackBerry Device Software tasks in each job in a time window section, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of BlackBerry Device Software tasks that you want the BlackBerry Enterprise Server to process at the same time. The default value is 25.
  8. If necessary, in the Total number of tasks per time window per BlackBerry Administration Service instance field, type the total number of BlackBerry Device Software tasks that you want the BlackBerry Enterprise Server to process during each processing interval. The default value is 150.
  9. Click Save all.
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Change how the BlackBerry Enterprise Server sends standard application settings to BlackBerry devices

BlackBerry® Device Software configurations include standard application settings that you can use to control calendar, email, and contact list settings on BlackBerry devices. You can change how the BlackBerry® Enterprise Server sends the settings to and updates the settings on BlackBerry devices. If you change the default distribution settings for the standard application settings, your organization's environment might experience a performance impact.
  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Specify BlackBerry Device Software application distribution settings.
  3. Click Edit distribution settings.
  4. Perform any of the following tasks:

    Task

    Steps

    Change the recurrence day for sending or updating standard application settings.

    1. Click the Edit icon for the default recurrence day.
    2. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, click the recurrence days.
    3. In the Start time drop-down list, click the appropriate recurrence option. If necessary, change the start time and end time.
    4. Click the Update icon.

    By default, the recurrence day is Every day and the start time is All day.

    Add a recurrence day for sending or updating standard application settings.

    To add more than one recurrence day, the schedules for the separate recurrence days cannot overlap.

    1. In the Scheduled deployment day(s) drop-down list, click the appropriate recurrence option. If necessary, click the recurrence days.
    2. In the Start time drop-down list, click the appropriate recurrence option. If necessary, change the start time and end time.
    3. Click the Add icon.
  5. On the System throttling tab, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of tasks that you want the BlackBerry Enterprise Server to process at the same time. The default value is 1000.
  6. On the Job throttling tab, to turn on throttling for all tasks for standard application settings in jobs, click Enabled to reduce load on system.
  7. If necessary, in the Default throttling for all BlackBerry Device Software application settings tasks in each job in a time window section, in the Maximum number of simultaneous tasks per BlackBerry Administration Service instance field, type the maximum number of tasks for standard application settings that you want the BlackBerry Enterprise Server to process at the same time. The default value is 25.
  8. If necessary, in the Total number of tasks per time window per BlackBerry Administration Service instance field, type the total number of tasks for standard application settings that you want the BlackBerry Enterprise Server to process during each processing interval. The default value is 150.
  9. Click Save all.
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