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Managing instant messaging features

Prevent users from sending specific file types to instant messaging contacts using the BlackBerry Client for IBM Lotus Sametime

On BlackBerry® devices that are running BlackBerry® Device Software version 4.2 or later and the latest version of the BlackBerry® Client for IBM® Lotus® Sametime®, users can send files to their instant messaging contacts. To help manage network resources in your organization's environment, you can specify the types of files that users cannot send from their BlackBerry devices.
In the IT policy for a group or a specific user account, in the Instant Messaging policy group, in the Disallow File Transfer Types IT policy rule, perform one of the following actions:
  • To prevent users from sending specific file types, type the file extensions and separate them using commas. For example, type bat, exe, mp3 to prevent users from sending batch, executable, and mp3 files.
  • To prevent users from sending all file types, type an asterisk (*).
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Specifying the maximum size of file types that users can send using the BlackBerry Client for IBM Lotus Sametime

To control the use of network resources in your organization's environment, you can use the media content management feature to specify the maximum size of specific file types that BlackBerry® device users can send to each other using the BlackBerry® Client for IBM® Lotus® Sametime®. The maximum file size that you specify for a file type must not exceed the maximum file size that you specified on the IBM® Lotus® Sametime® server.

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Prevent users from sending instant messaging conversations in email messages

Using the latest version of the BlackBerry® Client for use with Microsoft® Office Live Communications Server 2005, BlackBerry® Client for use with Microsoft® Office Communications Server 2007, or BlackBerry® Client for IBM® Lotus® Sametime®, BlackBerry device users can send their instant messaging conversations to contacts in email messages. You can turn off this feature if you do not want BlackBerry device users to send their instant messaging conversations to other users.
In the IT policy for a group or user account, in the Instant Messaging policy group, change the Disable Emailing Conversation IT policy rule to Yes.
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Prevent users from saving instant messaging conversations

On BlackBerry® devices that are running BlackBerry® Device Software version 4.2 or later and the latest version of a collaboration client, users can save their instant messaging conversations as .txt files in the internal memory of their BlackBerry devices or on an external memory device. You can turn off this feature if you do not want users to save their instant messaging conversations on their BlackBerry devices.
In the IT policy for a group or user account, in the Instant Messaging policy group, change the Disable Saving Conversation IT policy rule to Yes.
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Hide the icon that appears on BlackBerry devices for mobile contacts

If users are using the BlackBerry® Client for IBM® Lotus® Sametime® or BlackBerry® Client for Novell® GroupWise® Messenger, you can control whether an icon appears on BlackBerry devices beside the names of contacts who are using the same collaboration client. By default, the icon appears.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Collaboration.
  2. Expand the instant messaging environment.
  3. Click the instance that you want to change.
  4. Click Edit instance.
  5. In the General section, in the Show Mobile Icon drop-down list, click False.
  6. Click Save all.
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Make additional contact information and phone numbers available for the BlackBerry Client for IBM Lotus Sametime users

In the latest version of the BlackBerry® Client for IBM® Lotus® Sametime®, users can make calls to contacts directly from their contact lists. You can make additional phone numbers available to users from their contact lists, and you can make more contact information available in the contact list on BlackBerry devices by adding new fields to each user's contact information.
  1. On the computer that hosts the IBM® Lotus® Domino® server, navigate to <drive>:\Program Files\Lotus\Domino.
  2. Back up the UserInfoConfig.xml file.
  3. In a text editor, open the UserInfoConfig.xml file.
  4. Copy the following text into the Details section of the UserInfoConfig.xml file:

    <Detail Id="OfficePhone" FieldName="OfficePhoneNumber" Type="text/plain"/>

    <Detail Id="HomePhone" FieldName="PhoneNumber" Type="text/plain"/>

    <Detail Id="CellPhone" FieldName="CellPhoneNumber" Type="text/plain"/>

    <Detail Id="Manager" FieldName="Manager" Type="text/plain"/>

    <Detail Id="Department" FieldName="Department" Type="text/plain"/>

    <Detail Id="WorkAddress" FieldName="OfficeStreetAddress" Type="text/plain"/>

    <Detail Id="WorkZip" FieldName="OfficeZip" Type="text/plain"/>

    <Detail Id="WorkState" FieldName="OfficeState" Type="text/plain"/>

    <Detail Id="WorkCity" FieldName="OfficeCity" Type="text/plain"/>

    <Detail Id="HomeAddress" FieldName="StreetAddress" Type="text/plain"/>

    <Detail Id="HomeZip" FieldName="Zip" Type="text/plain"/>

    <Detail Id="HomeState" FieldName="State" Type="text/plain"/>

    <Detail Id="HomeCity" FieldName="City" Type="text/plain"/>

    <Detail Id="LoginId" FieldName="ShortName" Type="text/plain"/>

  5. Copy the following text into the ParamsSets section of the UserInfoConfig.xml file: <Set SetId="2" params="MailAddress,Name,Title,Location,Telephone,Photo,Company,OfficePhone,HomePhone,CellPhone,Manager,Department,HomeAddress,HomeZip,HomeState,HomeCity,WorkAddress,WorkZip,WorkCity,WorkState,LoginId"/>
  6. Save the UserInfoConfig.xml file.
  7. Restart the IBM Lotus Domino server.
  8. To verify that the new fields were added to each user's contact information, perform the following actions:
    1. Create a test user account in the IBM Lotus Domino Directory.
    2. Using the IBM Lotus Sametime administration web page, change the test user account by typing values for the contact information fields.
    3. In a browser, type http://<Sametime_Server_Name>/servlet/UserInfoServlet?operation=3&setid=2&userid=<Test_Account_Name>.
    4. Verify that the output includes the fields that you added.
After you finish: Using the IBM Lotus Sametime administration web page, change each user's contact information to include information for the fields that you added.
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Previous topic: Specify the inactivity timeout limit for instant messaging sessions

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