Administration Guide

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Creating roles

You can create roles for administrator accounts so that administrators in your organization can perform specific tasks and view specific information in the BlackBerry® Administration Service, BlackBerry Monitoring Service, and BlackBerry® Web Desktop Manager. For example, you can create a role that has all permissions turned off by default and you can customize the role by turning on specific permissions. You can also create a role that is based on a preconfigured role and customize the role that you create.

Create a role

You can create a role for an administrator account if existing roles do not fulfill the criteria that your organization specified for the type of administrator account that you want to create. It is worthy to note that by default, when a new role is created all permissions for that role are turned off.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Role.
  2. Click Create a role.
  3. Type a name and description for the role.
  4. Click Save.
  5. In the Role information section, click the name of the role that you created.
  6. Click Edit role.
  7. Switch the appropriate tabs to turn on the appropriate permissions.
  8. Click Save all.
After you finish: Assign the role to an administrator account or group.
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Create a role based on an existing role

To create a new role for an administrator account that is similar to an existing role, you can simply copy the existing role, use it to make a new role, and then make the appropriate changes to the new role.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Role.
  2. Click Manage roles.
  3. In the list of existing roles, click the role that you want to copy.
  4. Click Copy role.
  5. Type a name and description for the role.
  6. Click Copy role.
  7. In the Role information section, click the name of the role that you created.
  8. Click Edit role.
  9. Switch the appropriate tabs to change the appropriate permissions.
  10. Click Save all.
After you finish: Assign the role to an administrator account or group.
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