Administration Guide

Local Navigation

Create an administrator account

You create an account for administrators to enable them to log in to the BlackBerry® Administration Service and manage the BlackBerry® Enterprise Server. You create an administrator account and assign the account to one or more administrator roles. The roles control the actions that an administrator can perform in the BlackBerry Administration Service.

If your environment includes a Microsoft® Exchange resource forest, you must create the administrator account in the resource forest.

Before you begin: Verify that you can configure the authentication type and roles for an administrator account.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Administrator user.
  2. Click Create an administrator user.
  3. Type the required information.
  4. In the Role drop-down list, click the role that you want to assign to the administrator account.
  5. Click Create an administrator user.
After you finish: To configure the administrator account, provide the login information to the administrator and add the administrator account to a group or assign additional roles to the administrator account.

Was this information helpful? Send us your comments.