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Changing the name of the BlackBerry Administration Service pool

When you install the first BlackBerry® Administration Service instance in a BlackBerry Domain, the default name of the BlackBerry Administration Service pool is the FQDN of the computer that you perform the installation on. If you want to configure high availability using DNS round robin after the installation process completes, you must change the name of the BlackBerry Administration Service pool to the name of a record in the DNS server that represents the BlackBerry Administration Service instances in the pool. You must also change the name of the BlackBerry Administration Service pool if you have changed the name of the corresponding DNS record in the DNS server. You can only configure one BlackBerry Administration Service pool in a BlackBerry Domain.

When you change the name of the BlackBerry Administration Service pool, you must synchronize the BlackBerry Monitoring Service with the name of the BlackBerry Administration Service pool in the BlackBerry Configuration Database.

Change the name of the BlackBerry Administration Service pool

Before you begin: If you want to configure high availability for the BlackBerry® Administration Service by creating a BlackBerry Administration Service pool using DNS round robin, create the DNS record that represents the BlackBerry Administration Service instances in the pool.
  1. On a computer that hosts a BlackBerry Administration Service instance, in the BlackBerry Configuration Panel, on the Administration Service - High Availability tab, in the Pool name field, type a new name for the pool.
  2. Click OK.
  3. On the computer that hosts a BlackBerry Monitoring Service instance, in the BlackBerry Configuration Panel, on the Administration Service - High Availability tab, click the Synchronize button.
  4. Click OK.
  5. On the computer that hosts a BlackBerry Administration Service instance, in the Windows® Services, restart the BlackBerry Administration Service services.
  6. If the BlackBerry Administration Service instance uses a self-signed certificate, on the computers that host the other BlackBerry Administration Service instances, in the Windows Services, restart the BlackBerry Administration Service services.
  7. On the computer that hosts a BlackBerry Monitoring Service instance, in the Windows Services, restart the BlackBerry Monitoring Service services.
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