BlackBerry Configuration Database known issues
When you are using the BlackBerry® database notification system, you cannot change the pool name of the BlackBerry Administration Service using the BlackBerry Configuration Panel. (DT 1010745)
Workaround: Uninstall the BlackBerry database notification system, change the pool name of the BlackBerry Administration Service, and reinstall the BlackBerry database notification system.
In certain circumstances, you cannot delete an old BlackBerry® Enterprise Server instance from the BlackBerry Administration Service. (DT 1005498)
If the SET NOCOUNT permission is turned on prior to installing the BlackBerry Enterprise Server software, the installation process will fail. (DT 992364)
The current LoadPlugSynchronization.sql script removes duplicate table IDs from the SyncDeviceMgmt table, however it does not remove redundant counts. (DT 595731)
In some circumstances the BlackBerry database notification system does not function correctly because the extended stored procedures required to obtain the host name, machine name, and computer name of the BlackBerry Configuration Database server are stored in the master database and will not be accessible for security reasons, for some organizations. (DT 564423)
When you upgrade the BlackBerry Enterprise Server without installing the BlackBerry database notification system, the dbo.GetHostName stored procedure is also installed in the BlackBerry Configuration Database, though it is not required. (DT 560408)
The BlackBerry Administration Service stops responding when adding user accounts if there is a large number of groups (more than 3000) in the BlackBerry Configuration Database. (DT 493278)
If you use the user and server statistics in Microsoft® SQL Server®, performance issues might occur. (DT 399135, SDR 188502)
The BlackBerry Configuration Panel permits you to change the Microsoft® Active Directory® domain name, which might cause conflicts with the Microsoft Active Directory information configured in the BlackBerry Administration Service if the Global Catalog Server Discovery field is not set to Automatic. (DT 316060)
The BlackBerry Enterprise Server components will not start if the Microsoft SQL Server has a certificate larger than 4 KB with JDBC® Driver 1.2. The connection to the database fails with a TDS error. (DT 230816)
Workaround: You can either reduce the size of the certificate, issue a smaller certificate, or remove the certificate from the Microsoft SQL Server.