- In the Windows® Services, verify that the services for the BlackBerry® Enterprise Server are running.
- In the Windows Event Viewer and log files that are located in <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs, check for error messages.
- In the BlackBerry Administration Service, add a test user account. If you can add a test user account, the connection from the BlackBerry Enterprise Server to the BlackBerry Configuration Database and the messaging server is open.
- If you installed the BlackBerry MDS Connection Service, browse to http://<BES_host>:8080. If the status page appears, the BlackBerry MDS Connection Service is running.
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