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During the installation process, you must restart the computer.
Before you begin:
- Install a primary BlackBerry® Enterprise Server.
- If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the primary BlackBerry Enterprise Server is connected to the principal database before you run the setup application.
- Verify that the BlackBerry Administration Service is running on a Windows® account that has permission to access and modify the Windows registry on the computer that you want to install the standby BlackBerry Enterprise Server on.
- Log in to the computer using the Windows account that you used to install the primary BlackBerry Enterprise Server. This account runs the services for the standby BlackBerry Enterprise Server.
- In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows Server® 2008, run setup.exe as an administrator.
- In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
- In the Database information
dialog box, perform the following actions:
- Type the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise Server uses.
- In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add support for database mirroring check box and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL Server.
- In the Microsoft Exchange Server dialog box, perform the following actions:
- In the Setup options dialog box, perform the following actions:
- In the High availability settings dialog box, select the primary BlackBerry Enterprise Server that you want to assign the standby BlackBerry Enterprise Server to.
- When the setup application prompts you to restart the computer, click Yes.
- Log in to the computer using the same account that you used in step 1. The setup application continues the installation process automatically.
- In the Administration settings dialog box, perform the following actions:
- In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry Administration Service web address. If you install only one BlackBerry Administration Service instance in the BlackBerry Domain, you can accept the default pool name. If you install more than one BlackBerry Administration Service instance in the BlackBerry Domain, you must create a DNS entry for the pool name that is not the name of a computer and is mapped to the IP address of each BlackBerry Administration Service instance.
- In the New password and Confirm password fields, type the password for the SSL certificate that the BlackBerry Administration Service uses to authenticate with browsers. You must use the same password for every BlackBerry Administration Service instance in the BlackBerry Domain.
- In the Microsoft® Active Directory® settings dialog box, in the User password field, type the password for the Microsoft Active Directory account (for example, BESAdmin) that the standby BlackBerry Enterprise Server uses to authenticate to Microsoft Active Directory. If you want to specify a different user name and user domain, you must make sure that the user domain belongs to the same Microsoft Active Directory forest as the Microsoft Exchange organization. If the setup application cannot locate any of the global catalog servers that are associated with the Microsoft Active Directory account after you click the Next button, you must choose the global catalog servers that you want to add to the list manually. To add a global catalog server to the list, click the Add button and select the appropriate server. Each global catalog server that you add to the list must belong to the same domain as the Microsoft Active Directory user account.
- Start the services for the standby BlackBerry Enterprise Server.
- In the Console addresses dialog box, copy the BlackBerry Administration Service web address and paste it into a document for future reference. You can use the web address to log in to the BlackBerry Administration Service.
- To view the standby BlackBerry Enterprise Server information in the BlackBerry Administration Service, restart the BlackBerry Administration Service on every computer that it is installed on in the BlackBerry Domain.
- If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache contents.
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