Installation and Configuration Guide

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Delete registry keys

The BlackBerry® Enterprise Server setup application might not remove all of the registry keys from the Windows® registry when you remove the BlackBerry Enterprise Server software. You can remove the registry keys from the Windows registry manually after the process to remove the BlackBerry Enterprise Server software completes successfully.
  1. On the computer that you removed the BlackBerry Enterprise Server software from, on the Start menu, click Run.
  2. Type regedit.
  3. Click OK.
  4. Delete the remaining registry keys.

BlackBerry Enterprise Server registry keys

The setup application might not remove the following BlackBerry® Enterprise Server registry keys from the Windows® Registry when you remove the BlackBerry Enterprise Server software.

Key

Location

Research In Motion

HKEY_LOCAL_MACHINE\SOFTWARE

BBAttachServer and any keys that start with BAS, BB, or BlackBerry

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

BBAttachServer and any keys that start with BAS, BB, or BlackBerry

HKEY_LOCAL_MACHINE\System\ControlSet001\Services

BBAttachServer and any keys that start with BAS, BB, or BlackBerry

HKEY_LOCAL_MACHINE\System\ControlSet00n\Services

Research In Motion

HKEY_CURRENT_USER\Software

any keys that are named BlackBerryServer, or are named the name of the BlackBerry Enterprise Server in your organization

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging SubSystem\Profiles

Research In Motion

HKEY_USERS\.DEFAULT\Software

BESManmmc.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths

any key where ProductName is BlackBerry Enterprise Server

HKEY_CLASSES_ROOT\Installer\Products
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