System requirements

To delete only work data from a BlackBerry® device and manage devices that classify data and applications for both work use and personal use, you must use either BlackBerry® Enterprise Server for Microsoft® Exchange (5.0 SP3 or later), BlackBerry® Enterprise Server for IBM® Lotus® Domino® (5.0 SP3 or later), or BlackBerry® Enterprise Server Express (5.0 SP3 or later) and one of the following devices that is running BlackBerry® 6:

  • BlackBerry® Torch™ 9800 smartphone (bundle 1478 or later)
  • BlackBerry® Bold™ 9780 smartphone (bundle 1478 or later)
  • BlackBerry® Bold™ 9700 smartphone (bundle 1478 or later)
  • BlackBerry® Curve™ 9300 smartphone (bundle 1478 or later)
  • BlackBerry® Pearl™ 9100 smartphone (bundle 1478 or later)
  • BlackBerry® Curve™ 9330 smartphone (bundle 1830 or later)
  • BlackBerry® Bold™ 9650 smartphone (bundle 1830 or later)
  • BlackBerry® Style™ 9670 smartphone (bundle 1830 or later)

To delete all device data from a device, your organization's environment should meet the following requirements:

  • devices that run BlackBerry® Device Software 4.2 SP2 or later
  • BlackBerry Enterprise Server for Microsoft Exchange 4.1 SP4 or later
  • BlackBerry Enterprise Server for IBM Lotus Domino 4.1 SP4 or later
  • BlackBerry® Enterprise Server for Novell® GroupWise® 4.1 SP4 or later
  • BlackBerry® Enterprise Server Express for Microsoft Exchange 5.0 SP1 or later

Was this information helpful? Send us your comments.