Actions that the device performs when you delete device data

When you delete data on a BlackBerry® device, the device performs specific actions depending on the options that you select.

Device actions

Deletes all device data

Deletes all device data with option to delete third-party applications

Deletes all device data with option to reformat media card

Deleting only work data

Resetting to factory defaults

deletes user data

X

X

X

X (only work-related user data)

X

deletes your organization's PIN encryption key

X

X

X

X

X

deletes device transport key

X

X

X

X

X

unbinds IT policy

X

X

X

X

X

unbinds smart card

X

X

X

 

X

deletes stored IT policy

X

   

X

X

deletes third-party applications

X

X

 

X (only third-party applications that access work data)

X

overwrites device storage space

X

X

X

 

X

formats files stored on the media card

X

 

X

X (only work-related files)

X (if you selected the option to format the media card in the device)

runs the memory-scrub process if content protection is turned on

X

X

X

 

X

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