Connecting Wi-Fi enabled BlackBerry devices to the BlackBerry Enterprise Server over a Wi-Fi connection

Direct connections between BlackBerry devices and the BlackBerry Router over an enterprise Wi-Fi network

Wi-Fi® enabled BlackBerry® devices can open a direct connection to the BlackBerry Router over an enterprise Wi-Fi network after you configured a Wi-Fi profile for the user accounts. You can use direct connections to the BlackBerry Router when Wi-Fi enabled BlackBerry devices are located in your organization’s existing Wi-Fi environment. When BlackBerry devices connect to the BlackBerry Router, they can bypass SRP connectivity and authentication to connect to the BlackBerry® Enterprise Server directly.

After BlackBerry devices connect to the Wi-Fi network using a Wi-Fi profile, the BlackBerry devices try to make a direct IP connection to the BlackBerry Router. With some network architectures, a VPN session might be required to complete the direct connection to the BlackBerry Router.

Wi-Fi enabled BlackBerry devices include a built-in VPN client that you can configure and assign to any Wi-Fi profile on the BlackBerry devices. If a direct connection to the BlackBerry Router is possible (with or without a VPN session), the BlackBerry Enterprise Server starts sending data.

Wi-Fi connection when a VPN connection or direct connection between BlackBerry devices and the BlackBerry Router is not possible

If Wi-Fi® enabled BlackBerry® devices cannot connect directly to the BlackBerry Router (with or without a VPN connection) over a Wi-Fi network that can access the Internet (for example, a home Wi-Fi network or hotspot), the Wi-Fi enabled BlackBerry devices open SSL connections over the Internet to the BlackBerry® Infrastructure. After the Wi-Fi enabled BlackBerry devices connect to the BlackBerry Infrastructure, the users' provisioned data services start to send data to the Wi-Fi enabled BlackBerry devices.

Priority for connections that BlackBerry devices make over a Wi-Fi network

Wi-Fi® enabled BlackBerry® devices connect over a Wi-Fi network to the BlackBerry Router or BlackBerry® Infrastructure using the best possible connection or combination of available connections in the following order:
  • connection to the BlackBerry® Enterprise Server or BlackBerry MDS Connection Service over a serial, USB, or Bluetooth® connection that uses the BlackBerry® Device Manager
  • connection to the BlackBerry Router from a Wi-Fi network, with or without a VPN connection
  • SSL connection through the Internet to the BlackBerry Infrastructure over a Wi-Fi network
  • connection to the BlackBerry Infrastructure provided by a wireless service provider that uses the GSM® network, EDGE network, or UMA

The order of connections assumes that all routes to the BlackBerry Router and Internet are available when the Wi-Fi enabled BlackBerry devices connect to the Wi-Fi network.


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