BlackBerry Web Desktop Manager
The BlackBerry® Web Desktop Manager
is a web application that
provides many of the same features that the BlackBerry®
Desktop Manager does. Users can connect their BlackBerry devices to their computers using a USB connection or Bluetooth® connection, and log in to BlackBerry Web Desktop Manager to activate and manage their BlackBerry devices, back up and restore data, define email settings, and update the BlackBerry®
Device Software.
Feature
|
Description
|
|---|
access
|
Users
can access device management and configuration
capabilities from any computer that can access the intranet.
|
application management
|
Users can use the BlackBerry Web Desktop Manager
to install, manage, and remove the applications that are installed on their BlackBerry devices.
|
BlackBerry Device Software management
|
Users can use the BlackBerry Web Desktop Manager
to update the BlackBerry Device Software on their BlackBerry devices.
|
control user's access to features
|
You can specify the BlackBerry Web Desktop Manager features that users can access using IT policies and settings in the BlackBerry Administration Service.
|
customizable interface
|
You can customize the appearance of the UI to match your organization's requirements. You can customize the font colors, logo, and the help.
|
device activation
|
Users can use the BlackBerry Web Desktop Manager
to set activation passwords and activate their BlackBerry devices.
|
switch devices
|
Users can use the BlackBerry Web Desktop Manager
to switch BlackBerry devices, and migrate from third-party devices that have BlackBerry® Application Suite installed, to BlackBerry devices.
|
folder redirection
|
Users can use the BlackBerry Web Desktop Manager to select the folders that the BlackBerry® Enterprise Server redirects messages from.
|
language support
|
The BlackBerry Web Desktop Manager
is available in English, French, German, Italian, Spanish, and Japanese. Users can select a language before they log in to
the BlackBerry Web Desktop Manager.
|
simplified administration
|
The web UI does not require you to deploy, support, and maintain client-side software such as the BlackBerry Desktop Manager.
|
service statistics
|
The BlackBerry Web Desktop Manager
provides users with
statistics about the message status (forwarded, sent, pending,
expired, filtered), last contact time, and information about the last message sent or received.
|
synchronization of contact folders
|
Users can use the BlackBerry Web Desktop Manager
to select the public contact folders that they want to synchronize to their BlackBerry
devices over the wireless network.
|
Comparison of BlackBerry Web Desktop Manager
and BlackBerry Desktop Manager
features
Supported feature
|
BlackBerry Web Desktop Manager
|
BlackBerry Desktop Manager
|
|---|
ability to view the BlackBerry®
Desktop Software that is installed on the users' computers
|
supported
|
supported
|
application loader
tool
|
supported with the following conditions: - option to choose not to save the backup file
- BlackBerry
services are not maintained if the users disconnect their BlackBerry devices before completing the process
|
supported with the following conditions: - no option to choose whether to save the backup file
- BlackBerry
services are maintained if the users disconnect their BlackBerry devices before clicking the Close button in the Load was successful dialog box
|
BlackBerry®
Device Software updates
|
supported with the following conditions: - you install the software on a shared network drive
- BlackBerry® Web Desktop Manager forces users to update the BlackBerry®
Device Software
when a software configuration is assigned to the user accounts
|
supported with the following conditions: - users install the software on their computers and run the application loader tool
- BlackBerry Desktop Manager notifies the users when a newer version of BlackBerry Device Software
is available on their computers
|
certificate synchronization
|
not supported
|
supported
|
changing the email profile options
|
not supported
|
supported
|
connections to BlackBerry
devices
|
supported with the following conditions: - users can connect to multiple BlackBerry
devices at the same time
- BlackBerry Web Desktop Manager
does not prompt users if they want to switch from using a Bluetooth®
connection to using a USB connection
|
supported with the following conditions: - users can connect to only
one BlackBerry
device at a time
- BlackBerry Desktop Manager prompts
users if they want to switch from using a Bluetooth
connection to using a USB connection
|
device activation
|
supported with the following conditions: - occurs automatically for new users
- if users without active BlackBerry
devices connect BlackBerry
devices that belong to other users, the BlackBerry Web Desktop Manager prompts the users who connected the BlackBerry
devices if they want to switch to the BlackBerry
devices
|
supported with the following conditions: - occurs automatically each time users plug in a BlackBerry
device
- if users without active BlackBerry
devices connect BlackBerry
devices that belong to other users, the BlackBerry Desktop Manager
notifies the users who connected the BlackBerry
devices that an activation process is underway by asking the users whether an encryption key should be created
|
switching devices
|
supported with the following conditions: - users can switch from third-party devices that are running BlackBerry® Application Suite to BlackBerry devices
- users can switch between BlackBerry devices
- BlackBerry
services are not maintained if users disconnect their BlackBerry devices before completing the process
|
supported with the following conditions: - users can switch from third-party devices to BlackBerry devices
- BlackBerry
services are maintained if users disconnect their BlackBerry devices before clicking the Close button in the Switch was successful dialog box
|
email message settings
|
supported with the following conditions: - users can import data from the address book when creating or changing a filter
- users cannot turn off message redirection while their BlackBerry devices are connected
- users cannot generate encryption keys
- users cannot override email addresses
|
supported with the following conditions: - users can import data for filtering
- users can turn off message redirection while their BlackBerry
device are connected
- users can generate encryption keys
- users can override email addresses
|
media management
|
not supported
|
supported
|
modem support for devices
|
not supported
|
supported
|
prompt for BlackBerry device password
|
BlackBerry devices can connect without a prompt for the device password
|
required before BlackBerry devices can connect to the users' computers
|
statistics for user accounts
|
supported with the following conditions: - all supported messaging environments
- users cannot clear the redirection queue
- users cannot clear the redirection statistics
|
supported with the following conditions: - Microsoft® Exchange environments only
- users can clear the redirection queue
- users can clear the redirection statistics
|
supported BlackBerry Device Software
versions
|
BlackBerry Device Software
version 4.0 and later
|
all
|
supported IT policies
|
- Auto Backup Enabled
- Auto Backup Exclude Messages
- Auto Backup Exclude Sync
- Auto Backup Frequency
- Auto Backup Include All
- Desktop Allow Device Switch
- Desktop Password Cache Timeout
- Do Not Save Sent Messages
- Force Load Message
|
- Auto Backup Enabled
- Auto Backup Exclude Messages
- Auto Backup Exclude Sync
- Auto Backup Frequency
- Auto Backup Include All
- Desktop Allow Device Switch
- Desktop Password Cache Timeout
- Disable Media Manager
- Do Not Save Sent Messages
- Force Load Count
- Forward Message In Cradle
- Message Prompt
- Show AppLoader
- Show Web Link
|
synchronization over a serial connection
|
users cannot synchronize the following data over a serial connection: - organizer data
- email messages
- third-party application data
- date and time
|
users can synchronize the following data over a serial connection: - organizer data
- email messages
- third-party application data
- date and time
|
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