Architecture: Remote BlackBerry Monitoring Service

You can install the BlackBerry® Monitoring Service on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server. If you install the BlackBerry Monitoring Service and BlackBerry Enterprise Server on the same computer, and that computer becomes unavailable, the BlackBerry Monitoring Service might not be able to monitor the BlackBerry Enterprise Server.

You can install the BlackBerry Monitoring Service database on the same computer as the BlackBerry Monitoring Service, on the same database server as the BlackBerry Configuration Database, or on another database server. You can install the BlackBerry Monitoring Service database on another database server if you do not want the BlackBerry Monitoring Service database to become unavailable at the same time as the BlackBerry Configuration Database, if your system resources are limited, or if you plan to run reports frequently.

Component

Description

BlackBerry Administration Service

The BlackBerry Administration Service permits you to manage the BlackBerry Enterprise Server, user accounts, and BlackBerry devices.

BlackBerry Configuration Database

The BlackBerry Configuration Database contains configuration data that the BlackBerry Administration Service manages.

BlackBerry Enterprise Server

The BlackBerry Enterprise Server encrypts and compresses the data that BlackBerry devices receive, and decompresses and decrypts the data that BlackBerry devices send.

BlackBerry Monitoring Service

The BlackBerry Monitoring Service is a web-based application that you can use to monitor your organization's BlackBerry Domain. The BlackBerry Monitoring Service consists of an administration console and Windows® services. The BlackBerry Monitoring Service console displays issues or events in the BlackBerry Domain that could cause an interruption to the BlackBerry Enterprise Server services and sends notification messages to contacts that you specify.

BlackBerry Monitoring Service console

The BlackBerry Monitoring Service console is a web-based application that provides a UI that you can use to manage and interact with the BlackBerry Monitoring Service.

BlackBerry Monitoring Service Application Core

The BlackBerry Monitoring Service Application Core processes rules that you define for monitoring your organization's BlackBerry Domain.

BlackBerry Monitoring Service Polling Engine

The BlackBerry Monitoring Service Polling Engine polls the BlackBerry Enterprise Server for SNMP data. The BlackBerry Monitoring Service Polling Engine sends the SNMP data to the BlackBerry Monitoring Service Application Core.

BlackBerry Monitoring Service database

The BlackBerry Monitoring Service database is a Microsoft® SQL Server® database where the BlackBerry Monitoring Service stores data that it collects about your organization's BlackBerry Domain for 57 weeks. You can access the data in the database using standard SQL call operations.

BlackBerry Monitoring Service Data Collection Subsystem

The BlackBerry Monitoring Service Data Collection Subsystem manages the persistence of historical monitoring data for building graphs. It also stores and retrieves data, and listens for data that the BlackBerry Monitoring Service Polling Engine sends.


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