Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database
Using the cutover upgrade process, you can install a BlackBerry® Enterprise Server on a new computer and move user accounts and server information from a previous BlackBerry Enterprise Server to the new one.
When you use the cutover upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that are running BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization occurs over the wireless network.
If you upgrade the existing BlackBerry Configuration Database, you can move user accounts from the previous BlackBerry Enterprise Server to the new one using the BlackBerry Administration Service.
Advantages of this upgrade process include:
- You can move user accounts back to the previous BlackBerry Enterprise Server if you experience issues with the new one.
- You can upgrade server hardware.
- Users experience minimal service interruptions because user accounts remain active on the previous BlackBerry Enterprise Server until you start the new one.
- Upgrade a BlackBerry Configuration Database
- Install the BlackBerry Enterprise Server on a new computer and upgrade the existing BlackBerry Configuration Database
- Move user accounts to a new BlackBerry Enterprise Server using the BlackBerry Administration Service
- Prevent the previous BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure
- Start the new BlackBerry Enterprise Server
Next topic: Upgrade a BlackBerry Configuration Database
Previous topic: Upgrade the BlackBerry Enterprise Server instances that you configured for disaster recovery