System requirements: Computers for BlackBerry Web Desktop Manager, BlackBerry Administration Service, and BlackBerry Monitoring Service
users
Item
|
Requirement
|
|---|
browser
|
- Windows® Internet Explorer® 7.0
to 8.0
- Mozilla® Firefox® 3.6
- Safari 4 for Mac
- Google
Chrome™ 4
Windows Internet Explorer 7 or later provides optimal support for BlackBerry® Web Desktop Manager features and BlackBerry Administration Service features. Depending on the browser that you use, the BlackBerry Web Desktop Manager and BlackBerry Administration Service might not recognize BlackBerry devices and the browser might prevent you from activating devices that are connected to the computer, backing up and restoring device data, or adding or updating device applications.
|
browser settings for Windows Internet Explorer
|
To support browser access, you must configure the following settings: - language preferences configured to display encoded web pages
- Microsoft hotfix 955839 installed on the users' computers
to make sure the correct time zones are displayed
- the following settings turned on to support Microsoft® ActiveX®:
- Automatic prompting for Microsoft
ActiveX controls
- Download signed Microsoft
ActiveX controls
- Run Microsoft
ActiveX controls and plug-ins
- Script Microsoft
ActiveX controls marked safe for scripting
- support for JavaScript®
- cookies turned on
- support for TLS or SSL
- the SSL certificate installed to permit trusted connections to the BlackBerry Administration Service
- if using Windows
Vista®, the BlackBerry Administration Service web address added as a trusted web site and Enable protected mode cleared
|
browser settings for Firefox, Safari, and Google
Chrome
|
To support browser access, you must configure the following settings: - support for JavaScript
- cookies turned on
- support for TLS or SSL
- to permit trusted connections to the BlackBerry Administration Service, the SSL certificate installed
|
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