Resolving IT policy assignments for user accounts and groups
BlackBerry® Enterprise Server can apply only one IT policy to a
To apply only one IT policy to a
BlackBerry Enterprise Server automatically resolves the IT policies that you assigned
to the groups that a user account belongs to. You can configure the priority
BlackBerry Enterprise Server should give to an
IT policy when it determines which IT policy it should assign to a
Rank IT policies
You must rank the IT
policies that you create so that the
BlackBerry® Enterprise Server
can resolve IT policy conflicts when a user account is a
member of multiple groups that have different IT policies.
BlackBerry Administration Service, on the
BlackBerry solution management menu, expand
Manage IT policies.
Set priority of IT policies.
To move the IT policies higher or lower in the list, click the
up arrow icon or
down arrow icon.
Verify which IT policy the BlackBerry Enterprise Server assigned to a BlackBerry device
If you assigned IT policies to groups, the BlackBerry® Enterprise Server
resolves which IT policy to assign to a BlackBerry
device automatically. You can check which IT policy the BlackBerry Enterprise Server
has assigned to a BlackBerry
device to verify that it is the correct IT policy.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- In the search results, click the display name for the user account.
- On the Policies tab, click View resolved IT policy data.
After you finish:
The IT policy that the BlackBerry Enterprise Server
assigned to the user account appears in the Policy information section.
To view the rule settings for the IT policy, click the IT policy name.
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