Administration Guide

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Monitoring the high availability status or job deployment status using the BlackBerry Administration Service

When you navigate to a BlackBerry® Administration Service page that displays the high availability status or job deployment status, the BlackBerry Administration Service displays the high availability status of the BlackBerry® Enterprise Server, BlackBerry Collaboration Service, or BlackBerry MDS Connection Service and the job deployment status that is stored in the BlackBerry Configuration Database. You can configure the BlackBerry Administration Service to refresh the high availability status or job deployment status every 30 seconds for the amount of time that you display the page in the web browser.

When you navigate to another page in the BlackBerry Administration Service, the BlackBerry Administration Service turns off the refresh option, and you must turn it on again manually when you return to the page that displays the status.

If more than one administrator logs in to the BlackBerry Administration Service, each administrator must turn on the refresh option manually so that the BlackBerry Administration Service refreshes the high availability status or job deployment status in the web browser for the administrator.

Monitor the high availability status or job deployment status using the BlackBerry Administration Service

  1. In the BlackBerry® Administration Service, navigate to one of the following locations:
    • To monitor the high availability status for a BlackBerry® Enterprise Server pair, navigate to Servers and components > High availability > Highly Available BlackBerry Enterprise Servers > <BES_pair>.
    • To monitor the high availability status for all BlackBerry Enterprise Server pairs, navigate to Servers and components > High availability > High availability summary.
    • To monitor job deployment status, navigate to Devices > Deployment jobs > View reconciliation event status.
  2. Click Refresh page automatically.

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