Administration Guide

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Monitor email messages that users send from BlackBerry devices

To monitor the content of email messages that users send from their BlackBerry® devices, you can BCC specific email addresses on the email messages. You can BCC the email addresses of all of the users that you assign to a BlackBerry Messaging Agent. When you automatically BCC email addresses on messages, the BCC field of the original message is populated, so the message sender is aware that the message is BCCed.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Auto BCC email address section, perform one of the following tasks:

    Task

    Steps

    Add email addresses manually.

    In the Auto BCC email address field, type the email addresses.

    Add email addresses from the system address book.

    1. Click Select from mail address list.
    2. Search for one or more users.
    3. In the search results, select one or more user accounts.
    4. Click Continue.
  5. Click the Add icon.
  6. Repeat steps 4 and 5 for each email address that you want to add.
  7. Click Save all.

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