Administration Guide

Local Navigation

Managing software configurations

Remove a software configuration from a group

If you remove a software configuration from a group, the applications in the software configuration are removed from the BlackBerry® devices that are associated with the user accounts that belong to the group.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Manage groups.
  3. Click a group.
  4. Click Edit group.
  5. On the Software configuration tab, in the Current software configurations list, click a software configuration.
  6. Click Remove.
  7. Repeat steps 5 and 6 for each software configuration you want to remove.
  8. Click Save all.

Remove a software configuration from multiple user accounts

If you remove a software configuration from multiple user accounts, the applications in the software configuration are removed from the BlackBerry® devices that are associated with the user accounts.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for one or more user accounts.
  4. At the bottom of the screen, click Manage multiple users.
  5. Select one or more user accounts.
  6. In the Remove from user configuration list, click Remove software configuration.
  7. In the Available software configurations list, click a software configuration.
  8. Click Remove.
  9. Repeat steps 7 and 8 for each software configuration that you want to remove from the user accounts.
  10. Click Save.

Remove a software configuration from a user account

If you remove a software configuration from a user account, the applications in the software configuration are removed from the BlackBerry® device associated with the user account.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for one or more user accounts.
  4. In the search results, click the display name for a user account.
  5. Click Edit user.
  6. On the Software configuration tab, in the Current software configurations list, click a software configuration.
  7. Click Remove.
  8. Repeat steps 6 and 7 for each software configuration that you want to remove.
  9. Click Save all.

Delete a software configuration

You can delete a software configuration that is not assigned to a user account.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Software.
  2. Click Manage software configurations.
  3. Click a software configuration.
  4. Click Delete software configuration.
  5. Click Yes - Delete the software configuration.

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