Administration Guide

Local Navigation

Managing groups

You can assign properties to user and administrator accounts at the individual, group, and domain level. The BlackBerry® Administration Service applies properties to user and administrator accounts using the following hierarchy:
  • The properties at the individual level override the properties at the group level.
  • The properties at the group level override the properties at the domain level.

After you add a user or administrator account to a group, you can override the properties that you configured for the account at the group or domain level by changing the properties at the user account level. If you change and reapply the group or domain properties, the updated properties override the previous user account properties.

If you remove a user or administrator account from a group, the account name remains in the global users list, but it does not appear in the group list.

Remove a user account from a group

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Manage groups.
  3. Click the group name.
  4. In the Manage users in group membership list, click Remove users from group membership.
  5. Search for a user account.
  6. Select the check box beside the display name for the user accounts that you want to remove.
  7. Click Remove from group membership.

Change the properties of a group

After you create a group, specify the properties that you want to apply to all user and administrator accounts in the group. You can copy the properties from one group to another. When you add user accounts or administrator accounts to a group, the group properties apply to the new accounts automatically.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Manage groups.
  3. Click the group name.
  4. Click Edit group.
  5. Switch between the appropriate tabs and make the appropriate changes.
  6. Click Save all.

Rename a group

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Manage groups.
  3. Click the group name.
  4. Click Edit group.
  5. In the Group information section, in the Name field, type a new name for the group.
  6. Click Save all.

Delete a group

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Manage groups.
  3. Click the group name.
  4. Click Delete group.
  5. Click Yes - Delete the group.

Was this information helpful? Send us your comments.