Administration Guide

Local Navigation

Installing the client components of the BlackBerry Web Desktop Manager on users' computers

By default, when users open and log in to the BlackBerry® Web Desktop Manager for the first time, the browser prompts them to accept a client authentication certificate and install the required RIMWebComponents.cab file. The RIMWebComponents.cab file provides the BlackBerry® Device Manager and USB drivers that users require to use the BlackBerry Web Desktop Manager. To install these RIMWebComponents.cab file, users must log in to their computers as a local administrator.

If you use Microsoft® Active Directory® in your organization's environment, consider creating Windows® GPOs to install the client components of the BlackBerry Web Desktop Manager on users' computers automatically. When you use Windows GPOs, the browser does not display the security warning or installation prompts to users, and users do not require local administrator permissions to complete the installation process.


Was this information helpful? Send us your comments.