Administration Guide

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Fail over the BlackBerry Enterprise Server manually using the BlackBerry Administration Service

You can use the BlackBerry® Administration Service to force a primary BlackBerry® Enterprise Server to perform a failover process if it is not running as expected or if it requires maintenance.
Before you begin: Verify that the standby BlackBerry Enterprise Server is running.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand High availability > Highly available BlackBerry Enterprise Servers.
  2. Click the name of the BlackBerry Enterprise Server pair.
  3. Click Manual Failover.
  4. In the list, choose the standby BlackBerry Enterprise Server instance.
  5. Click Yes - Failover to standby instance.
  6. Verify that the failover event occured.

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