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Configure the certificate information using IT policies

You must configure the certificate information that BlackBerry® devices can use to create certificate requests so that the certificate enrollment process can occur.
Before you begin: Verify that pull authorization is turned off. If pull authorization is turned on, BlackBerry devices cannot enroll certificates over the mobile network.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
  2. Click Manage IT policies.
  3. Click an IT policy.
  4. Click Edit IT policy.
  5. On the Certificate Authority Profile tab, change the appropriate values for the IT policy rules.
  6. Click Save All.
After you finish: For more information about the IT policy rules, see the BlackBerry Enterprise Server Policy Reference Guide.

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