Administration Guide

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Changing how organizer data synchronizes

Change the direction of organizer data synchronization for all user accounts on a BlackBerry Enterprise Server

  1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Synchronization.
  2. Click the instance that you want to change.
  3. In the Instance information section, click Synchronization.
  4. Click Edit component.
  5. For each type of organizer data, in the Synchronization type drop-down list, perform one of the following actions:
    • To synchronize data from the BlackBerry® Enterprise Server to the BlackBerry device only, click Server to Device.
    • To synchronize data from the BlackBerry device to the BlackBerry Enterprise Server only, click Device to Server.
    • To synchronize data from the BlackBerry device to the BlackBerry Enterprise Server and from the BlackBerry Enterprise Server to the BlackBerry device, click Bidirectional.
  6. Click Save all.

Change the direction of organizer data synchronization for a specific user account

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name of the user account.
  5. Click Edit user.
  6. In the Message configuration section, click Default configuration.
  7. On the Organizer data synchronization tab, for each type of organizer data, in the Synchronization type drop-down list, perform one of the following actions:
    • To synchronize data from the BlackBerry® Enterprise Server to the BlackBerry device only, click Server to Device.
    • To synchronize data from the BlackBerry device to the BlackBerry Enterprise Server only, click Device to Server.
    • To synchronize data from the BlackBerry device to the BlackBerry Enterprise Server and from the BlackBerry Enterprise Server to the BlackBerry device, click Bidirectional.
  8. Click Continue to user information edit.
  9. Click Save all.

Change how the BlackBerry Administration Service resolves conflicts during organizer data synchronization for all user accounts on a BlackBerry Enterprise Server

  1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Synchronization.
  2. Click the instance that you want to change.
  3. In the Instance information section, click Synchronization.
  4. Click Edit component.
  5. In the Conflict resolution drop-down list, perform one of the following actions for each type of organizer data:
    • To specify that the BlackBerry® Enterprise Server data overrides the BlackBerry device data, click Server Wins.
    • To specify that the BlackBerry device data overrides the BlackBerry Enterprise Server data, click Device Wins.
  6. Click Save all.

Change how the BlackBerry Administration Service resolves conflicts during organizer data synchronization for a specific user account

  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Organizer data synchronization tab, for each type of organizer data, in the Conflict resolution drop-down list, perform one of the following actions:
    • To specify that the BlackBerry® Enterprise Server data overrides the BlackBerry device data, click Server Wins.
    • To specify that the BlackBerry device data overrides the BlackBerry Enterprise Server data, click Device Wins.
  8. Click Continue to user information edit.
  9. Click Save all.

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