Install the BlackBerry Enterprise Server Express on a new computer and create a new BlackBerry Configuration Database

To administer the BlackBerry Enterprise Server Express, you must install the BlackBerry Administration Service. You can install the BlackBerry Administration Service on the computer that hosts the BlackBerry Enterprise Server Express or on a separate computer. The first BlackBerry Administration Service or BlackBerry Enterprise Server Express that you install creates and populates the BlackBerry Configuration Database if you did not create the BlackBerry Configuration Database previously using the SQL scripts. If you create a BlackBerry Configuration Database you must also install the BlackBerry Administration Service. The first time you run the setup application in your organization's BlackBerry Domain, install the BlackBerry Administration Service and the BlackBerry Configuration Database, then run the setup application again if you want to install additional BlackBerry Enterprise Server Express components or remote components.

During the BlackBerry® Enterprise Server Express installation process, you must restart the computer.

Before you begin: If you want to install a new BlackBerry Enterprise Server Express in your organization's BlackBerry Domain, you must download a new copy of the BlackBerry Enterprise Server Express software with new BlackBerry® Client Access License key and SRP information.
  1. Log in to the computer that you want to install the BlackBerry Enterprise Server Express on using the Windows® account that you created and that has correct permissions. This account runs the BlackBerry Enterprise Server Express services.
  2. In the BlackBerry Enterprise Server Express installation files, double-click setup.exe. If the operating system in your organization's environment is Windows Server® 2008 or later or Windows® Small Business Server 2008 or later, run setup.exe as an administrator.
  3. Accept the BlackBerry Enterprise Server Express license agreement. Click Next.
  4. In the Setup type dialog box, select Create a BlackBerry Configuration Database. Click Next.
  5. In the Setup options dialog box, specify whether you want the setup application to install all the components of the BlackBerry Enterprise Server Express on the computer that you logged into or some of the BlackBerry Enterprise Server Express components on a different computer. Click Next.
  6. In the Preinstallation checklist dialog box, perform one of the following actions:
    • To continue, click Next.
    • To complete requirements that were identified in the checklist, click Cancel. You can restart the installation or upgrade at a later time.
  7. In the Database options dialog box, perform one of the following actions:
    • If you want to install the BlackBerry Configuration Database on the computer that you are running the setup application on, and you want to install a local database for the BlackBerry Configuration Database, select Install Microsoft SQL Server 2005 Express Edition SP3 on this computer.
    • If you want install the BlackBerry Configuration Database on an existing database (local or remote), select Use a Microsoft SQL Server database.
  8. Click Next.
  9. In the Accounts and Folders dialog box, in the Windows account information section, in the Password field, type the password of the Windows® account that you are using to install the BlackBerry Enterprise Server Express.
  10. In the BlackBerry Enterprise Server section, in the Name field, type the name of the BlackBerry Enterprise Server Express that you want the BlackBerry Administration Service to display. Click Next.
  11. In the Summary dialog box, verify the setup information.
  12. Click Install to start the installation process.
  13. When the setup application prompts you to restart the computer, click Yes.
  14. After the computer restarts, log in to the computer using the same account that you used in step 1.
  15. In the Database information dialog box, in the Database location section, perform one of the following actions:
    • If you want to install the BlackBerry Configuration Database on a local Microsoft® SQL Server® on the computer, select Local.
    • If you want to install the BlackBerry Configuration Database on a Microsoft SQL Server on a remote computer, select Remote.
  16. If necessary, in the Microsoft SQL Server name field, type the name or IP address of the computer that hosts the Microsoft SQL Server.
  17. In the BlackBerry Configuration Database name field, type a name for the BlackBerry Configuration Database.
  18. Specify the port configuration (static configuration is originally specified using the database server). If the configuration is static, in the Port field, specify the port number that the BlackBerry Enterprise Server Express can use to connect to the BlackBerry Configuration Database.
  19. In the Database authentication section, perform one of the following actions:
    • If you want the BlackBerry Enterprise Server Express to connect to the BlackBerry Configuration Database on the Microsoft SQL Server using Windows authentication, select Windows authentication.
    • If you want the BlackBerry Enterprise Server Express to connect to the BlackBerry Configuration Database on the Microsoft SQL Server using database authentication, select SQL authentication. In the SQL user name and Password fields, type the required login information.
  20. Click Next.
  21. When you receive a prompt to create the BlackBerry Configuration Database, click Yes. The setup application notifies you when the database is created.
  22. In the BlackBerry CAL and SRP information dialog box, type the BlackBerry® Client Access License key, SRP host, and SRP authentication information that you received with your installation package.
  23. In the SRP host and SRP authentication information sections, click Verify to verify that the information is correct. Click Next.
  24. In the Administration settings dialog box, in the Port settings section, if necessary, change the default port information.
  25. If necessary, in the Password for the SSL certificate section, type and confirm a password for the SSL certificate that the setup application creates to establish communication between the BlackBerry Administration Service and web browsers that you use to access the BlackBerry Administration Service. Click Next.
  26. In the Microsoft® Active Directory® settings dialog box, in the User password field, type the password for the Microsoft Active Directory account (for example, BESAdmin) that the BlackBerry Enterprise Server Express uses to authenticate to Microsoft Active Directory. If you want to specify a different user name and user domain, you must make sure that the user domain belongs to the same Microsoft Active Directory forest as the Microsoft Exchange organization.
  27. Click Next. If the setup application cannot locate any of the global catalog servers that are associated with the Microsoft Active Directory account after you click the Next button, you must choose the global catalog servers that you want to add to the list manually. To add a global catalog server to the list, click the Add button and select the appropriate server. Each global catalog server that you add to the list must belong to the same domain as the Microsoft Active Directory user account.
  28. In the Advanced administration settings dialog box, select the type of authentication that you want to use to log in to the BlackBerry Administration Service:
    • If you select Use Windows authentication, you can select whether you want to use the credentials of the current account that you are using to install the BlackBerry Enterprise Server Express, or you can specify account information for a Microsoft Active Directory administrator.
    • If you select Use BlackBerry Administration Service authentication, type the login information that you want to use to log in to the BlackBerry Administration Service.
  29. Click Next.
  30. In the Start services dialog box, click Start Services. When all of the BlackBerry Enterprise Server Express services start, click Next.
  31. In the Console addresses dialog box, click Finish. By default, the setup application writes the BlackBerry Administration Service and the BlackBerry Web Desktop Manager web addresses to a .txt file.
After you finish:
  • Verify that the collation setting for the BlackBerry Configuration Database is default case-insensitive.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
  • If you configured the BlackBerry Administration Service instances in the pool to communicate across network subnets with TCP before you upgraded BlackBerry Enterprise Server Express components, you must restore the configuration files. For more information, visit www.blackberry.com/support to read article KB19654.
  • Move user accounts to the BlackBerry Enterprise Server Express using the BlackBerry Enterprise Transporter. For more information about moving user accounts, see the BlackBerry Enterprise Transporter Installation and Administration Guide.
  • The size of log files for the BlackBerry Enterprise Server Express components varies based on the number of users in your BlackBerry Enterprise Server Express environment and the level of user activity. It is a best practice to monitor and control the amount of disk space taken up by the BlackBerry Enterprise Server Express log files. For more information about configuring logging, visit www.blackberry.com/go/serverdocs to see the BlackBerry Enterprise Server Express Administration Guide.
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