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Configuring a Microsoft Exchange 2003 messaging environment

Create a Windows account that has a Microsoft Exchange 2003 mailbox

You must create a Windows® account that has a Microsoft® Exchange 2003 mailbox so that the Windows account can authenticate with the Microsoft Exchange messaging server.
  1. On any computer in the Windows domain, on the taskbar, click Start > Programs > Microsoft Exchange > Active Directory Users and Computers.
  2. Create an account that has the following attributes:
    • Name: BESAdmin
    • Group membership: Domain User
  3. Create a Microsoft Exchange mailbox for the account.
  4. To activate the new mailbox, send a test email message.
After you finish:

If you cannot see the Windows account in the Microsoft Active Directory to verify that you created it, log in to a computer using the Windows account.

For more information about the Send As permission and the BlackBerry® Enterprise Server Express, visit www.blackberry.com to read KB04707.

For more information about assigning the Send As permission to multiple user accounts, visit www.support.microsoft.com to read article 912918.

Configure Microsoft Exchange 2003 permissions for the Windows account

On each Microsoft® Exchange 2003 server that hosts BlackBerry® device users, you must configure Microsoft Exchange permissions for the Windows® account (for example, BESAdmin) that you want to use to install the BlackBerry® Enterprise Server Express components.

This task describes how to configure the Microsoft Exchange permissions at the administrative group level for every Microsoft Exchange 2003 server that hosts BlackBerry device users but you can also configure the permissions at other levels, such as at the root of the organization or another administrative group.

  1. On the computer that hosts the Microsoft Exchange 2003 System Manager, open the Microsoft Exchange 2003 System Manager.
  2. Configure the Exchange View Only Administrator permission for the Windows account in the administrative group that contains the Microsoft Exchange 2003 servers that host BlackBerry device users.
  3. On each Microsoft Exchange 2003 server that hosts BlackBerry device users, assign the following permissions to the Windows account:
    • Send As
    • Receive As
    • Administer Information Store
  4. To permit the BlackBerry Enterprise Server Express to check if users have permissions to access a public folder, assign the Owner permission for all public folders to the Windows account.
After you finish: Verify that the users have Read and Visible permissions to public folders.

Permit users to send email messages in a Microsoft Exchange environment

To permit BlackBerry® device users to send email messages, you must configure Send As permissions for the Microsoft® Active Directory® user object that contains users. This task describes how to configure the Send As permissions for the entire Windows® domain, but you can also configure the permissions at the user object level or on a container of user objects.

For more information about Send As permissions and the BlackBerry® Enterprise Server Express, visit www.blackberry.com/btsc to read article KB04707. For more information about assigning Send As permissions permissions to multiple user accounts, visit support.microsoft.com to read article 912918.

  1. Log in to a computer in the Windows domain as an administrator that has permissions to change user objects in Microsoft Active Directory.
  2. On the taskbar, click Start > Administrative Tools > Active Directory Users and Computers.
  3. On the View menu, click Advanced Features.
  4. Right-click the domain root. Click Properties.
  5. On the Security tab, click Advanced.
  6. Click Add.
  7. Type the name of the Windows account that you created (for example, BESAdmin).
  8. Click Check Names.
  9. Click OK.
  10. Perform one of the following actions:
    • If you are running Windows Server® 2003, in the Apply drop-down list, click User Objects.
    • If you are running Windows Server 2008, in the Apply drop-down list, click Descendant User Objects.
  11. In the Allow column, select the Send As check box.
  12. Click Apply.
  13. Click OK.

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