Activating a BlackBerry device over the wireless network

If a user activates a BlackBerry® device over the wireless network, the user must authenticate with the BlackBerry device using an activation password that you provide. You can create an activation password using the BlackBerry Administration Service and communicate it to the user. You can also use IT policy rules to configure password requirements (such as duration, length, and strength), to specify password patterns, and to prevent specific passwords. For more information, see the BlackBerry Enterprise Server Policy Reference Guide.

The BlackBerry device uses the activation password to generate the device transport key. The device transport key authenticates the user and is designed to secure communication between the BlackBerry® Enterprise Server and BlackBerry device.

An activation password has the following characteristics:
  • applies to the user’s email account
  • is not valid after five unsuccessful attempts to activate the BlackBerry device
  • expires if the user does not activate the BlackBerry device within the default period of time (48 hours), or a period of up to 720 hours that you can specify when you create the activation password

After the user activates the BlackBerry device, the BlackBerry Enterprise Server deletes the activation password. The user cannot use the same activation password to activate other BlackBerry devices.

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