Installation and Configuration Guide
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- Revision history
- Overview: BlackBerry Enterprise Server
- Planning a BlackBerry Enterprise Server installation
- Installing all BlackBerry Enterprise Server components on one computer
- Installing the BlackBerry Administration Service
- Installing the BlackBerry Attachment Service
- Installing the BlackBerry Collaboration Service
- Installing the BlackBerry MDS Connection Service
- Installing the BlackBerry MDS Integration Service
- Installing the BlackBerry Monitoring Service
- Installing the BlackBerry Router
- Hardware requirements: BlackBerry Enterprise Server
- System requirements
- System requirements: BlackBerry Enterprise Server
- System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager
- System requirements: BlackBerry Enterprise Server databases
- System requirements: BlackBerry Attachment Service
- System requirements: BlackBerry Collaboration Service
- System requirements: BlackBerry MDS Connection Service
- System requirements: BlackBerry MDS Integration Service
- System requirements: BlackBerry Monitoring Service
- System requirements: BlackBerry Router
- System requirements for your organization's environment
- System requirements: Browsers for BlackBerry Web Desktop Manager, BlackBerry Administration Service, and BlackBerry Monitoring Service users
- System requirements: Messaging server
- System requirements: Firewall
- System requirements: Instant messaging server
- Supported features and environments
- Unsupported environments
-
Preinstallation tasks
- Configuring a Microsoft
Exchange 2010 messaging environment
- Create a Windows account that has a Microsoft Exchange 2010 mailbox
- Configure Microsoft Exchange 2010 permissions for the Windows account
- Turn off client throttling in Microsoft Exchange 2010
- Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010
- Configure a management role for Microsoft Exchange Web Services
- Configure the BlackBerry Enterprise Server to run without public folders
- Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for Microsoft Exchange 2010
- Configuring a Microsoft
Exchange 2007 messaging environment
- Create a Windows account that has a Microsoft Exchange 2007 mailbox
- Configure Microsoft Exchange 2007 permissions for the Windows account
- Permit users to send email messages in a Microsoft Exchange environment
- Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for Microsoft Exchange 2007
- Configuring a Microsoft Exchange 2003 messaging environment
- Configure permissions for the Windows account
- Prevent the Microsoft Exchange known issues for wireless calendar synchronization
- Verify if the Windows account can access a user account in Microsoft Exchange
- Configuring connections for the BlackBerry Enterprise Server databases
- Install the SNMP service for monitoring by the BlackBerry Monitoring Service
- Creating a BlackBerry Administration Service pool using DNS round robin that includes the BlackBerry Web Desktop Manager
- Creating a BlackBerry MDS Integration Service pool
- Create the DNS record for a BlackBerry Administration Service instance or BlackBerry MDS Integration Service instance
- Persistent socket connections for the BlackBerry Collaboration Service
- Applications that are installed with the BlackBerry Enterprise Server components
- Configuring a Microsoft
Exchange 2010 messaging environment
- Installing the BlackBerry Enterprise Server software
- Prerequisites: Installing the BlackBerry Enterprise Server software
- Install the BlackBerry Enterprise Server software
- Install a BlackBerry Enterprise Server component on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server
- Install a standalone BlackBerry Router
- Install the BlackBerry Monitoring Service software
- Installing a standby BlackBerry Enterprise Server
- Postinstallation tasks
- Test the BlackBerry Enterprise Server installation
- Install the BlackBerry database notification system
- Best practice: Running the BlackBerry Enterprise Server
- Configuring support for Unicode languages
- Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets
- Log in to the BlackBerry Administration Service for the first time
- Configuring a computer for monitoring
- Configuring communication with distributed components
- Connecting to a BlackBerry Attachment Service
- Connect a BlackBerry MDS Connection Service to a remote BlackBerry Attachment Service
- Connect the BlackBerry Collaboration Service to a remote BlackBerry Attachment Service
- Connect a BlackBerry Enterprise Server to a remote BlackBerry Attachment Service
- Connect a remote BlackBerry Attachment Service to a BlackBerry Enterprise Server
- Connecting to a BlackBerry Router
- Configure multiple BlackBerry Enterprise Server instances to use the same BlackBerry MDS Integration Service
- Connecting to a BlackBerry Attachment Service
- Restrict database permissions for the BlackBerry Attachment Service
- Configuring minimum Microsoft SQL Server permissions for the Windows account
- Changing the BlackBerry Configuration Database
- Adding or removing BlackBerry Enterprise Server components
- Removing the BlackBerry Enterprise Server software
- Troubleshooting the BlackBerry Enterprise Server installation process
- Failed to write License Key to the Database
- Previous version detected but no database available
- A third-party tool did not install and the BlackBerry Enterprise Server setup application closed
- The setup application did not prompt you to change or confirm the MAPI profile
- The BlackBerry Monitoring Service cannot monitor events
- You cannot determine the BlackBerry Attachment Connector that the BlackBerry Enterprise Server or the BlackBerry MDS Connection Service uses
- Users experience unexpected behavior with message lists and calendars on BlackBerry devices
- Various BlackBerry Enterprise Server components do not start
- You cannot access the BlackBerry Administration Service
- You cannot create a user account in the BlackBerry Administration Service
- The BlackBerry Administration Service pool name is the same as the FQDN of the host computer
- The text in the license agreement is not readable
- Glossary
- Provide feedback
- Legal notice
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BlackBerry Enterprise Server for Microsoft Exchange
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Installation and Configuration Guide - BlackBerry Enterprise Server for Microsoft Exchange - 5.0.2
BlackBerry Enterprise Server for Microsoft Exchange
Installation and Configuration Guide
5.0.2
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