Troubleshooting - Administration Guide - BlackBerry Performance Engineering Resource Kit - 2.1

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Overview: BlackBerry Performance Engineering Resource Kit
Requirements
Pre-installation tasks
Installing the BlackBerry Performance Engineering Resource Kit
Post-installation tasks
Using the BlackBerry Infrastructure and Smartphone Simulator
Changing debug settings and log settings
Changing the number of messages that the BlackBerry Infrastructure and Smartphone Simulator sends to the BlackBerry Enterprise Server
Changing an email message simulation
Changing the properties of calendar simulations
Changing properties for a contact lookup simulation
Changing the properties for organizer data
Changing the properties of a browser simulation
Configuring support for HTML and rich content email messages
Setting access to network documents from a BlackBerry device
Changing the models of BlackBerry devices that the BlackBerry Infrastructure and Smartphone Simulator simulates
Creating reports about a test
Troubleshooting
- Best practice: Troubleshooting a BlackBerry Performance Engineering Resource Kit test environment
- I get permission errors when I try to install BlackBerry Enterprise Server 5.0
- Unable to get user information from the address book for user
- I get GME errors in the BlackBerry Enterprise Server log files
- I get a MAPI error message when the BlackBerry Enterprise Server performs a calendar lookup in Microsoft Exchange 2007
- Error messages: BlackBerry Load Test Configuration Tool
- Error messages: relayed by BlackBerry Load Test Configuration Tool
- The BlackBerry Load Test Configuration Tool cannot convert user accounts
- BlackBerry Enterprise Server does not have the correct number of user accounts
  - Verify the number of user accounts that you converted for the BlackBerry Infrastructure and Smartphone Simulator
- Error messages: BlackBerry Infrastructure and Smartphone Simulator
- The BlackBerry Infrastructure and Smartphone Simulator does not connect to the BlackBerry Enterprise Server
- BlackBerry Enterprise Server disconnects
- Changes to the BlackBerry Enterprise Server are not reflected in the BlackBerry Infrastructure and Smartphone Simulator
- Remove the BlackBerry Performance Engineering Resource Kit
RIM proprietary protocols
Glossary
Provide feedback
Legal notice

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