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I get a MAPI error message when the BlackBerry Enterprise Server performs a calendar lookup in Microsoft Exchange 2007

Description

When the BlackBerry® Enterprise Server looks up calendar information in Microsoft® Exchange 2007, the BlackBerry Messaging Agent (MAGT) log file contains a MAPI error message if public folders are not present.

Microsoft Exchange 2007 can be installed without public folders for environments with Microsoft® Outlook® 2007 and later as the messaging application; however, Microsoft Outlook and the BlackBerry Enterprise Server require access to public folders.

Possible solution

Create a public folder storage group and database on the Microsoft Exchange server.


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