Help Center

Local Navigation

BlackBerry Manuals & Help  >  Administrator Documentation  >  BlackBerry Enterprise Server 5  >  BlackBerry Enterprise Server Performance Engineering Kit  >  Administration Guide BlackBerry Performance Engineering Resource Kit - 2.1

I get GME errors in the BlackBerry Enterprise Server log files

Possible cause

The BlackBerry® Messaging Agent might not be running or might be renamed. Until the BlackBerry Messaging Agent starts again, the BlackBerry® Enterprise Server writes GME errors in the log files and does not send email messages. The BlackBerry Manager or BlackBerry Administration Service displays the status of BlackBerry device users as Initialize.

Possible solution

  1. If the BlackBerry Messaging Agent is running, stop it.
  2. Start the BlackBerry Messaging Agent again using the correct name.
Next topic: I get a MAPI error message when the BlackBerry Enterprise Server performs a calendar lookup in Microsoft Exchange 2007
Previous topic: Unable to get user information from the address book for user

Was this information helpful? Send us your comments.