Configuring support for HTML and rich content email messages

In the BlackBerry® Performance Engineering Resource Kit, support for HTML and rich content email messages is turned on.

The only option is to turn inline images on or off. By default, inline images in a workload profile are turned on. Inline images that appear in the first part of an email message might be sent to the simulated BlackBerry devices when support for inline images is turned off because the BlackBerry® Enterprise Server sends the equivalent of 2KB of plain text from the beginning of each email message to a BlackBerry device intact. Most inline images are stored in the first part of the message, so the BlackBerry Enterprise Server sends those images.

All of the simulated devices in the BlackBerry Infrastructure and Smartphone Simulator support HTML and rich content email messages. If you add user accounts that do not support HTML and rich content email messages while you are testing the wireless activation process or if you have other devices attached to the BlackBerry Enterprise Server that do not support HTML and rich content email messages, the BlackBerry Enterprise Server log file contains errors.


Was this information helpful? Send us your comments.