BlackBerry Administration Service known issues

You cannot edit the Wi-Fi profiles information for a user account using the Wi-Fi profiles tab. (565561)

After you delete an administrator user from the BlackBerry Administration Service, the user can still administer the BlackBerry Enterprise Server Express using the BlackBerry Enterprise Server User Administration Tool.(479462)

Workaround: Restart all the BlackBerry Administration Service services after you delete the administrator user.

The BlackBerry Administration Service displays a user not found in Active Directory error message when you try to create an administrator user with the user's Microsoft® Active Directory® name and Microsoft Active Directory as the authentication type. (450284)

If the name of a public folder includes an underscore (_) and the public folder includes subfolders, the BlackBerry Administration Service displays the public folder twice (once with the underscore and once without the underscore). (354629)

In certain circumstances, when you change the order for message classifications, the BlackBerry Administration Service logs you out. (340774)

In certain circumstances, after adding a user account, and using the findusers API in the BlackBerry® Administration API to search for the user account, the API can display the Invalid parameter error message instead of RuntimeException error message. (280332)

When attempting to view resolved applications for a user account, in certain circumstances, the BlackBerry Administration Service displays an error message. (262643)

Workaround: Try to view resolved applications for a second time.

After you re-enable a user as a BlackBerry device user, no instructions are available for you to search for the user to associate the BlackBerry device with. (SDR 249435)

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