System requirements: Computers for BlackBerry Web Desktop Manager and BlackBerry Administration Service users

Item

Requirement

operating system

Any of the following operating systems:
  • Windows Server® 2003 SP2 (32-bit or 64-bit)
  • Windows Server 2003 R2 SP2 (32-bit or 64-bit)
  • Windows Server® 2008 SP2 (32-bit or 64-bit)
  • Windows® Small Business Server 2003
  • Windows Small Business Server 2008

browser

Windows® Internet Explorer® version 6.0 to 8.0

browser settings

The following conditions must be met:
  • the BlackBerry Web Desktop Manager and BlackBerry Administration Service web sites assigned to the local intranet or trusted sites security zone
  • Microsoft® hotfix 955839 installed on the users' computers to make sure the correct time zones are displayed
  • the following settings turned on to support Microsoft® ActiveX®:
    • Automatic prompting for ActiveX controls
    • Download signed Microsoft ActiveX controls
    • Run ActiveX controls and plug-ins
    • Script ActiveX controls marked safe for scripting
  • support for JavaScript®
  • support for TLS or SSL
  • the SSL certificate installed to permit trusted connections with the BlackBerry Administration Service
  • if using Windows Vista, the BlackBerry Administration Service web address added as a trusted site and Enable protected mode cleared

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