Installation and Configuration Guide

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Install the BlackBerry Enterprise Server Express software

During the BlackBerry® Enterprise Server Express installation process, you must restart the computer.
Note: To administer the BlackBerry Enterprise Server Express, you must install the BlackBerry Administration Service. You can install the BlackBerry Administration Service on the computer that hosts the BlackBerry Enterprise Server Express or on a separate computer. You must install the BlackBerry Administration Service if you create a BlackBerry Configuration Database and you must also either install or upgrade the BlackBerry Administration Service on the computer that you perform the installation process on in the BlackBerry Domain first.
  1. Log in to the computer that you want to install the BlackBerry Enterprise Server Express on using the Windows® account that you created and that has correct permissions. This account runs the BlackBerry Enterprise Server Express services.
  2. In the BlackBerry Enterprise Server Express installation files, double-click setup.exe. If your operating system is Windows Server® 2008 or Windows® Small Business Server 2008, run setup.exe as an administrator.
  3. Accept the BlackBerry Enterprise Server Express license agreement. Click Next.
  4. In the Setup type dialog box, select Create a BlackBerry Configuration Database.
  5. In the Setup options dialog box, specify whether you want the setup application to install all the components of the BlackBerry Enterprise Server Express on the computer that you logged into or some of the BlackBerry Enterprise Server Express components on a different computer. Click Next.
  6. In the Preinstallation checklist dialog box, perform one of the following actions:
    • To continue, click Next.
    • To address requirements that were identified in the checklist, click Cancel. You can restart the installation or upgrade at a later time.
  7. In the Database options dialog box, specify whether you want the setup application to install Microsoft® SQL Server® 2005 Express on your computer. Click Next.
  8. In the Accounts and Folders dialog box, in the Name field, type the name of the BlackBerry Enterprise Server Express that you want the BlackBerry Administration Service to display. Click Next.
  9. In the Summary dialog box, verify the setup information.
  10. Click Install to start the installation process.
  11. When the setup application prompts you to restart the computer, click Yes.
  12. Log in to the computer that you want to install the BlackBerry Enterprise Server Express on using the same account that you used in step 1.
  13. In the Database information dialog box, select whether to install the BlackBerry Configuration Database locally (on the same server as the BlackBerry Enterprise Server Express) or remotely.
  14. Type the name or IP address of the host computer for the database.
  15. Specify the database name.
  16. Specify the port configuration. If the configuration is static, specify the port number that BlackBerry Enterprise Server Express uses to connect to the database.
  17. Select one of the following authentication types:
    • If you are installing a local database, set the authentication method to Windows authentication.
    • If the BlackBerry Enterprise Server Express will connect to a remote database, select the authentication type for that database.
  18. Click Next.
  19. If you are installing a local database, when you are prompted to create the BlackBerry Configuration Database, click Yes. You are notified when the database is created.
  20. In the BlackBerry CAL and SRP information dialog box, type the BlackBerry® CAL key, SRP host, and SRP authentication information that you received with your installation package.
  21. Click Verify to verify that the information is correct.
  22. Click Next.
  23. In the Administration settings dialog box, accept the default settings. Click Next.
  24. In the Active Directory® settings dialog box, type the Microsoft® Active Directory® login credentials. Click Next.
  25. In the Advanced administration settings dialog box, specify the type of authentication that you want to use. Click Next.
  26. In the Start services dialog box, click Start Services. You are notified as each of the BlackBerry Enterprise Server Express services starts. Click Next.
  27. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server Express components and paste them into a document for future reference. You can use the web addresses to log in to the BlackBerry Enterprise Server Express components that you installed.
  28. Click Finish.
After you finish:
  • Verify that the collation setting for the BlackBerry Configuration Database is default case-insensitive.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
Next topic: Install a BlackBerry Enterprise Server Express component on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server Express
Previous topic: Prerequisites: Installing the BlackBerry Enterprise Server Express software

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