Installation and Configuration Guide

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Install a BlackBerry Enterprise Server Express component on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server Express

Before you begin:
  • Install a BlackBerry® Enterprise Server Express and the BlackBerry Administration Service in your organization's environment.
  • Verify that the BlackBerry Administration Service is running on a Windows® account that has permission to access and modify the Windows registry on the computer that you want to install the BlackBerry Enterprise Server Express component on.
  1. Using the Windows account that you created, log in to the computer that is separate from the computer that hosts the BlackBerry Enterprise Server Express. This account runs the services for the BlackBerry Enterprise Server Express components.
  2. In the BlackBerry Enterprise Server Express installation files, double-click setup.exe. If your operating system is Windows Server® 2008 or Windows® Small Business Server 2008, run setup.exe as an administrator.
  3. Accept the BlackBerry Enterprise Server Express license agreement. Click Next.
  4. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
  5. In the Database information dialog box, verify that the information is correct. Click Next.
  6. In the Setup options dialog box, select the components that you want to add. The setup application upgrades any components that you installed previously that you select and the components might be unavailable for users during the installation process. Click Next.
  7. In the Preinstallation checklist dialog box, perform one of the following actions:
    • To continue, click Next.
    • To address requirements that were identified in the checklist, click Cancel. You can restart the installation or upgrade at a later time.
  8. In the Accounts and folders dialog box, type the Windows account password. Click Next.
  9. In the Summary dialog box, verify the setup information.
  10. Click Install to start the installation process.
  11. When the setup application prompts you to restart the computer, click Yes.
  12. Log in to the computer using the same account that you used in step 1.
  13. In the BlackBerry CAL and SRP information dialog box, verify that the information is correct. If you change any information, click Verify to verify that the changed information is correct .
  14. Click Next.
  15. In the Administration settings dialog box, accept the default settings. Click Next.
  16. In the Active Directory® settings dialog box, in the User password field, type the password for the Microsoft® Active Directory® account (for example, BESAdmin) that the BlackBerry Enterprise Server Express instance uses to authenticate to Microsoft Active Directory. Click Next.
  17. In the Start services dialog box, click Start Services. You are notified as each of the BlackBerry Enterprise Server Express services starts. Click Next.
  18. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server Express components and paste them into a document for future reference. You can use the web addresses to log in to the BlackBerry Enterprise Server Express components that you installed.
  19. ClickFinish.
After you finish:
  • To view the BlackBerry Enterprise Server Express component in the BlackBerry Administration Service, restart the BlackBerry Administration Service.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
Next topic: Install a standalone BlackBerry Router
Previous topic: Install the BlackBerry Enterprise Server Express software

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