Add or remove a BlackBerry Enterprise Server Express component

When you perform this task, the BlackBerry® Enterprise Server Express components on the computer that you perform this task on are unavailable for use until the installation process is complete and you have restarted the BlackBerry Enterprise Server Express services.

The process includes a restart of a BlackBerry Enterprise Server Express.

Before you begin: If you want to remove a BlackBerry Router, BlackBerry Attachment Service or BlackBerry MDS Connection Service, use the BlackBerry Administration Service to remove the component from the list of component instances that the BlackBerry Enterprise Server Express instances use.
  1. Log in to a computer using the Windows® account that you used to install the BlackBerry Enterprise Server Express components.
  2. In the BlackBerry Enterprise Server Express installation files, double-click setup.exe. If your operating system is Windows Server® 2008 or Windows® Small Business Server 2008, run setup.exe as an administrator.
  3. Accept the BlackBerry Enterprise Server Express license agreement. Click Next.
  4. In the Database information dialog box, verify that the information is correct. Click Next.
  5. In the Setup options dialog box, select the components that you want to add and clear the checkboxes for the components that you want to remove. The setup application upgrades any components that you installed previously that you select and the components might be unavailable for users during the installation process.
  6. In the Preinstallation checklist dialog box, perform one of the following actions:
    • To continue, click Next.
    • To address requirements that were identified in the checklist, click Cancel. You can restart the installation or upgrade at a later time.
  7. In the Accounts and folders dialog box, type the Windows account password. Click Next.
  8. In the Summary dialog box, verify the setup information.
  9. Click Install to start the installation process.
  10. When the setup application prompts you to restart the computer, click Yes.
  11. Log in to the computer using the same account that you used in step 1.
  12. In the BlackBerry CAL and SRP information dialog box, verify that the information is correct. If you change any information, click Verify to verify that the changed information is correct .
  13. Click Next.
  14. In the Administration settings dialog box, accept the default settings. Click Next.
  15. In the Microsoft Active Directory settings dialog box, in the User password field, type the password for the Microsoft® Active Directory® account (for example, BESAdmin) that the BlackBerry Enterprise Server Express instance uses to authenticate to Microsoft Active Directory. Click Next.
  16. In the Start services dialog box, click Start Services. You are notified as each of the BlackBerry Enterprise Server Express services starts. Click Next.
  17. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server Express components and paste them into a document for future reference. You can use the web addresses to log in to the BlackBerry Enterprise Server Express components that you installed.
  18. Click Finish.
After you finish:
  • If you added a component, to view the component information in the BlackBerry Administration Service, perform one of the following actions:
    • Restart the BlackBerry Administration Service.
    • On every computer that hosts the BlackBerry Administration Service, in the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain. Click Component view and then click Refresh list of registered components.
  • If you removed a component other than the BlackBerry Router, to delete the component information from the BlackBerry Configuration Database, use the BlackBerry Administration Service.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache content.

Was this information helpful? Send us your comments.