Using an IT policy to manage BlackBerry Enterprise Solution security

Administration Guide

Overview: BlackBerry Enterprise Server Express
Log in to the BlackBerry Administration Service for the first time
Creating administrator accounts
Using an IT policy to manage BlackBerry Enterprise Solution security
- Using IT policy rules to manage BlackBerry Enterprise Solution security
- Default IT policy
- Creating IT policies
  - Create an IT policy
  - Create an IT policy based on an existing IT policy
- Change the value for an IT policy rule
- Assign an IT policy to a group
- Assign an IT policy to a user account
- Sending an IT policy over the wireless network
  - Resend an IT policy to a BlackBerry device manually
  - Resend an IT policy to a BlackBerry device automatically
- Reconciliation rules for conflicting IT policies
  - Reconciliation rules: IT policies
- Resolving IT policy assignments for user accounts and groups
  - Rank IT policies
  - Verify which IT policy the BlackBerry Enterprise Server Express assigned to a BlackBerry device
- Deactivating BlackBerry devices that do not have IT policies applied
  - Deactivate BlackBerry devices that do not have IT policies applied
- Creating new IT policy rules to control third-party applications
  - Create an IT policy rule for a third-party application
  - Change or delete IT policy rules for third-party applications
- Delete an IT policy
Configuring security options
Configuring the BlackBerry Enterprise Server Express environment
Configuring user accounts
Assigning BlackBerry devices to users
Sending software and BlackBerry Java Applications to BlackBerry devices
Alternative methods for installing BlackBerry Java Applications on BlackBerry devices
Configuring how users access enterprise applications and web content
Setting up the messaging environment
Making the BlackBerry Web Desktop Manager available to users
Configuring the BlackBerry Web Desktop Manager
Creating and configuring Wi-Fi profiles and VPN profiles
Configuring encryption and authentication methods for Wi-Fi enabled BlackBerry devices
Configuring software tokens for BlackBerry devices
Changing the security settings of the BlackBerry Administration Service and BlackBerry Web Desktop Manager
Managing administrator accounts
Managing groups and user accounts
Using IT administration commands to protect a lost or stolen BlackBerry device
Managing the delivery of BlackBerry Java Applications, BlackBerry Device Software, and device settings to BlackBerry devices
Managing how users access enterprise applications and web content
Managing organizer data synchronization
Managing your organization's messaging environment and attachment support
Managing calendars
Managing a BlackBerry Domain
BlackBerry Controller and BlackBerry Enterprise Server Express Component Monitoring
BlackBerry Enterprise Server Express log files
BlackBerry Enterprise Solution connection types and port numbers
Troubleshooting
Glossary
Provide feedback
Legal notice

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You can use an IT policy to control a BlackBerry® device, a BlackBerry enabled device, the BlackBerry® Desktop Software, and the BlackBerry® Web Desktop Manager in your organization's environment. An IT policy consists of multiple IT policy rules that manage the security and behavior of the BlackBerry® Enterprise Solution. For example, you can use IT policy rules to manage the following security features and behaviors of the BlackBerry device:

encryption (for example, encryption of user data and messages that the BlackBerry® Enterprise Server Express forwards to message recipients) and encryption strength
use of a password or pass phrase
connections that use Bluetooth® wireless technology
protection of user data and device transport keys on the BlackBerry device
control of BlackBerry device resources, such as the camera or GPS, that are available to third-party applications

The BlackBerry Enterprise Server Express includes preconfigured IT policies that you can use to manage the security of the BlackBerry Enterprise Solution. The Default IT policy includes IT policy rules that are configured to indicate the default behavior of the BlackBerry device or BlackBerry Desktop Software.

After a BlackBerry device user activates a BlackBerry device, the BlackBerry Enterprise Server Express automatically sends to the BlackBerry device the IT policy that you assigned to the user account or group. By default, if you do not assign an IT policy to the user account or group, the BlackBerry Enterprise Server Express sends the Default IT policy. If you delete an IT policy that you assigned to the user account or group, the BlackBerry Enterprise Server Express automatically re-assigns the Default IT policy to the user account and resends the Default IT policy to the BlackBerry device.

For more information, see the BlackBerry Enterprise Server Express Policy Reference Guide.

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