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Upgrade the BlackBerry MVS version 4.6 software

If your organization has previously configured the Cisco® Unified Communications Manager for COP file support, perform this task to upgrade the BlackBerry® Mobile Voice System to BlackBerry MVS Server bundle 17.

  1. On the computer where you want to upgrade the BlackBerry MVS software, log in using the Windows® domain account that was used to install the BlackBerry MVS software.
  2. In the folder where the BlackBerry MVS installation files are located, double-click the setup.exe file.
  3. In the License Agreement window, accept the terms in the license agreement. Click Next.
  4. In the Setup Type window, select an installation type. Perform one of the following actions:
    • To install both the BlackBerry MVS Console and the BlackBerry MVS Session Manager, select the BlackBerry MVS Console and the BlackBerry MVS Session Manager options.
    • To install only the BlackBerry MVS Console, select the BlackBerry MVS Console option. You should install one instance of the BlackBerry MVS Console per BlackBerry Configuration Database.
    • To install only the BlackBerry MVS Session Manager, select the BlackBerry MVS Session Manager option. One BlackBerry MVS Session Manager can support multiple BlackBerry® Enterprise Server instances, but a BlackBerry Enterprise Server can be associated with only one BlackBerry MVS Session Manager.
  5. In the Pre-Install checklist window, review the system information. Click Next.
  6. In the Database Upgrade window, consider the following information:
    • If your organization's BlackBerry Configuration Database is installed on a separate computer, select the Remote option. In the SQL server name, Database Name, and Port number fields, type the information about your organization's BlackBerry Configuration Database.
    • If your organization's BlackBerry Configuration Database is installed on the computer where you are installing the BlackBerry MVS, select the Local option. In the SQL server name, Database Name, and Port number fields, type the information about your organization's BlackBerry Configuration Database. Review the Data directory and Backup directory locations. If necessary, click Browse. Navigate to a different location.
    • To create a Microsoft® SQL Server® backup of the existing BlackBerry Configuration Database, select the Back up the existing BlackBerry Configuration Database before upgrading its values option.
    • In the Database authentication section, to connect to the BlackBerry Configuration Database using Windows® authentication, click Windows.
    • In the Database authentication section, to connect to the BlackBerry Configuration Database using Microsoft SQL Server authentication, click SQL authentication. Type the appropriate user name and password.

    When prompted to close the Services or Computer Management panels, click OK.

  7. In the Installation Info window, type the same password that you used in step 1. Click Next.
  8. In the Installation Summary window, verify the logging and destination information. Click Next.
  9. Click Continue; when prompted to restart the computer, click Yes.
  10. Log in to the computer using the same account that you used in step 1.
  11. In the System Settings window, click Next.
  12. In the Connectivity window, perform the following actions:
    • If you are installing both the BlackBerry MVS Console and the BlackBerry MVS Session Manager, type a port number for the BlackBerry MVS Console service to listen on for messages from the BlackBerry MVS Session Manager. The default port number is 17632. Type the host name or IP address, and the port number of the BlackBerry MVS Console that the BlackBerry MVS Session Manager communicates with. The default port number is 17632.
    • If you are installing only the BlackBerry MVS Console on the computer, type a port number for the BlackBerry MVS Console service to listen on for messages from the BlackBerry MVS Session Manager. Verify that the port number is open and available. The default port number is 17632.
    • If you are installing only the BlackBerry MVS Session Manager on the computer, type the host name or IP address and port number of the BlackBerry MVS Console that the BlackBerry MVS Session Manager communicates with. Verify that the port number is open and available. The default port number is 17632.
  13. In the Installation Complete window, select the Start Services check box. Click Start Service.
  14. Click Finish.

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