BlackBerry® device-initiated calling

You can configure your organization's BlackBerry® Mobile Voice System so that the BlackBerry MVS Client can initiate a call to the Cisco® Unified Communications Manager for incoming or outgoing BlackBerry MVS calls. You configure the call direction in the BlackBerry MVS Session Manager, class of service, and the Cisco Unified Communications Manager.

BlackBerry device-initiated calling

You can configure your organization's BlackBerry MVS so that the BlackBerry MVS Client can initiate a call to the Cisco Unified Communications Manager for incoming or outgoing BlackBerry MVS calls.

To set up BlackBerry device-initiated calling you must do the following:

• configure your organization's classes of service to set the call direction as BlackBerry device-initiated
• add a unique DNIS callback number to each of your organization's BlackBerry MVS Session Manager instances

• configure your organization's call routing patterns so that the Cisco Unified Communications Manager can route the BlackBerry device-initiated calls to the BlackBerry MVS Session Manager that is associated with the DNIS callback number.

MWI notifications

The process for configuring MWI notifications has changed. The message waiting indicator for unsolicited voice mail is enabled through the telephony connector. The message waiting indicator for solicited voice mail is enabled through the voice mail connector.