Logging known issues
(DT 364796) When a user account activates successfully on a BlackBerry® Enterprise Server, certain log messages are written at level 1000 or level 2000 when they should be written at level 3000.
(SDR 257255) When the BlackBerry® Policy Service polls BlackBerry devices for missing applications, the BlackBerry Policy Service might write an error in the log file indicating that the device.xml file needs to be updated, when the issue is that the device.xml file cannot be found.
(SDR 186491) Invalid log entries might display all logging levels and not the logging level that the logging is configured for.
(SDR 61188) The “PollForMissingApps failed” error is written to the BlackBerry® Policy Service log file after the log information for all users on the BlackBerry Enterprise Server is written to the log file. This log line may be confusing because the information that precedes it does not give more details.