(DT 425790) If you restart a BlackBerry® MDS Integration Service instance that is shared by multiple BlackBerry® Enterprise Server instances that use the same BlackBerry Configuration Database, the BlackBerry Manager might stop responding.
(DT 364583) In the Service Control & Customization section, the Clear Statistics option is available but does not function.
(DT 360249) A link to delete the BlackBerry Collaboration Service displays in the BlackBerry Manager even though the BlackBerry Collaboration Service is not installed with the BlackBerry Enterprise Server for MDS Applications.
(SDR 363569) If you add user accounts to a group, push rules are not applied to the user accounts.
Workaround: Apply the push rules to the group again after you add the user accounts.
(SDR 354520) If you export asset summary data for user accounts, the IT policy status column does not display any values in the export file.
(SDR 349931) If you try to move a user account to a remote BlackBerry® Enterprise Server and you do not have Windows® administration permissions for the computer that hosts the remote BlackBerry Enterprise Server, the BlackBerry Manager cannot query the registry and determine the status of the remote BlackBerry Enterprise Server. You cannot move the user account, and the following error message displays: "The status of this server cannot be determined due to the possibility of insufficient permissions. Server may not be running. Do you want to move it anyway?"
(SDR 338845) If you use the Load Handheld option to load a software configuration that contains several large applications onto a BlackBerry device that is connected to the computer that hosts the BlackBerry Manager, the BlackBerry Manager might stop responding. The software configuration is not loaded onto the BlackBerry device.
(SDR 329532) If you try to remove a pull rule from multiple user accounts at the same time, the pull rule is only removed from one of the selected user accounts.
(SDR 322206) If the BlackBerry Manager fails to authenticate with the BlackBerry Configuration Database because you enter the wrong authentication credentials, and then you authenticate successfully during the same session, you might not be able to perform certain tasks in the BlackBerry Manager. For example, you might not be able to add new users to the BlackBerry Enterprise Server or to assign personal address books.
Workaround: If you enter the wrong authentication credentials, before attempting to authenticate the BlackBerry Manager with the BlackBerry Configuration Database again, restart the BlackBerry Manager.
Workaround: Change the value of the AppsVer entry for the user account to a non-null value in the BlackBerry Configuration Database, or send the kill_handheld command using the BlackBerry Enterprise Server User Administration Tool.
(SDR 269789) The content about administrative roles in the help file contains incorrect information about security and enterprise administrator roles.
(SDR 219787) The Disable Media Manager IT policy in the Security Policy Group should be labelled Disable Media Manager FTP Access.
(SDR 219487) If you create a custom IT policy and leave a space at the end of the IT policy name, when you try to edit the properties of the BlackBerry Domain, the properties screen does not open and the following error message displays: "Application Error - please report to support personnel if problem persists."
(SDR 212895) When you assign an IT policy to a user account, the list of available IT policies is not in alphabetical order.
(SDR 212727) If you change the Maximum Stored Pushed Messages option, the following error message displays: "Unknown Exception caught at: C:\ABS10\Components\Manager\4.1.6\LocalBuild\enterprise\Manager\UI\win\server\codebase\main\uipropertysheet.cpp, line 391 -- details in log."
(SDR 180681) If you click OK after specifying one or more new URL patterns for a pull rule, the following error message displays: "Unknown Exception caught at C:\ABS10\Components\Manager\4.1.5\LocalBuild\enteprise\Manager\UI\win\server\codebase\main\uipropertypage.cpp, line 1814 - details in log".
(SDR 172399) If you log into the BlackBerry Manager using the device administrator role, you cannot use the “Deploy Applications” option when you select a single user. You can use this option when you select multiple users.
(SDR 170789) When a new user is assigned to a user group, the wireless synchronization settings for the members of the group might be deleted.
(SDR 163432) If your BlackBerry Enterprise Server environment includes a large number of BlackBerry Enterprise Server instances (for example, more than 26) with a large number of users (for example, 26,000 users), you cannot delete a BlackBerry Enterprise Server from the BlackBerry Domain using the BlackBerry Manager.
(SDR 159519) If you search for a user account, the user account might not be displayed in the preview window the first time that you try the search.