(SDR 356404) If you register the BlackBerry® database notification system and try to create a user account using a senior helpdesk administrator role, the user account is not created successfully.

Workaround: Uninstall the BlackBerry database notification system and restart the BlackBerry Dispatcher. Add the user account again using the security role or the BESAdmin account. Restart the BlackBerry Dispatcher whenever you add a new user account.

(SDR 216155) If you upgrade to BlackBerry® Enterprise Server version 4.1 from a multi-instanced BlackBerry Enterprise Server version 3.6 environment with multiple SRP IDs, and you install a configuration with multiple, chained BlackBerry Router instances, and then you stop one BlackBerry Router, causing the BlackBerry Enterprise Server to fail over to a secondary BlackBerry Router, the BlackBerry Dispatcher might process the BlackBerry Router configuration information twice, causing an access violation error.

(SDR 207982) If the BlackBerry Dispatcher fails to write data to the data directory of the BlackBerry Messaging Agent, the APB engine might loop. As a result, the BlackBerry Manager might stop responding.

(SDR 166533) If you restart the BlackBerry Dispatcher with no SRP connection, the dispSysHealthSRPTotalSecNotConnected SNMP object might report an incorrect value.