Install the BlackBerry Enterprise Server software

The installation process includes a restart of the computer.

If you use a .pac file to configure the connection to the proxy server, you can specify the .pac file after you complete the installation process.

  1. Log in to the computer using an administrative account with the appropriate database permissions.
  2. In the BlackBerry® Enterprise Server installation files, double-click the setup.exe file.
  3. Complete the instructions on the screen.
  4. When prompted to restart the computer, click Yes.
  5. Log in to the computer using the same account that you used in Step 1 to start the setup application.
  6. Complete the instructions on the screen.
After you finish: Complete the following actions:
  • If you installed MSDE 2000, update the sa account password. For more information, visit www.support.microsoft.com to read article 322336.
  • If you are using MSDE 2000 as your database management system, verify that the SqlAgent$InstanceName is started and that the start method is configured to be Automatic. For more information, visit www.blackberry.com/support to read article KB04426.
  • If you configured the BlackBerry Configuration Database on a Microsoft® SQL Server® during installation, verify that the BlackBerry Configuration Database collation setting is configured to be default case-insensitive.

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