Turn off call logging

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Monitoring a BlackBerry Domain
- How the BlackBerry Controller monitors the BlackBerry Enterprise Server components
- Changing how the BlackBerry Controller monitors the BlackBerry Enterprise Server components and restarts services
  - Change how the BlackBerry Controller restarts the BlackBerry Messaging Agent
  - Change how the BlackBerry Controller restarts the BlackBerry Enterprise Server services
- Monitoring the BlackBerry MDS Integration Service notification messages
- Monitoring PIN messages, SMS text messages, and calls
- Log files for the BlackBerry Enterprise Server components
- Changing where the BlackBerry Enterprise Server components write log files
  - Change the location where the BlackBerry Enterprise Server components write log files
  - Store all of the BlackBerry Enterprise Server component log files in one folder
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- Changing how the BlackBerry MDS Connection Service creates a log file
- Change which BlackBerry MDS Connection Service activities are written to the log file
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Turn off call logging

You use the call log files to monitor the time and frequency at which users make calls from their BlackBerry® devices. By default, the logging of calls is turned on. The log files are named using the format PhoneCallLog_<yyyymmdd>.csv.

In the BlackBerry Manager, in the left pane, click BlackBerry Domain.
On the Global tab, click Edit Properties.
Click IT Policy.
In the IT Policy Administration section, double-click IT Policies.
Click a policy.
Click Properties.
Click PIM Synchronization Policy Group.
Click Disable Phone Call Log Wireless Synchronization.
In the drop-down list, click True.
Click OK.
On the computer that hosts the BlackBerry Synchronization Service, in the Windows® Services, restart the BlackBerry Synchronization Service.

To turn on the logging of calls, change the value for Disable Phone Call Log Wireless Synchronization to False.

Parent topic: Monitoring PIN messages, SMS text messages, and calls

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