When you reissue a BlackBerry® device to a new user, you have the following options:

• prepare the BlackBerry device for redistribution by deleting the previous user’s application data from the BlackBerry device and installing applications on or removing applications from the BlackBerry device
• prepare the BlackBerry device for redistribution by deleting all applications and data from the BlackBerry device to return the BlackBerry device to its default application configuration
• turn off message prepopulation for the new user before redistributing the BlackBerry device if the new user used the BlackBerry® Desktop Manager to back up messages that the previous BlackBerry device received
• register the new PIN for message forwarding by activating the new BlackBerry device after the user receives it

• Preparing a BlackBerry device for redistribution